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One of the connections has defective threads and leaks. Finding emails for contacts turned into a one-and-done instead of a week long process. The bottom line is that it has been a effective tool in my work, as a non-profit reaching out to leadership. When I tried RocketReach and to find business information about key people in seconds in an easy and seamless process, I was hooked! All Rights Reserved. I purchased a lounge pool chair in July of 2019, the product name is SunChaser #10010; I paid over $100.00 at my local pool supply store. 
Purchased a pool filter system from *******************. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. [no response has been given by Swimline. As a matter of policy, BBB does not endorse any product, service or business. Reach out directly with real-time validated email and phone numbers, and take it to the next step by creating personal and reusable email templates that integrate with your existing email provider. Strategic Initiatives Leader, {{ profile.teaser.phones.length }} available on, Tax Compliance Agent @ Nys Dept of Taxation & Finance. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. Search and discover companies that match the right target criteria. Empower your sales teams to reach the right decisions makers directly, using the most accurate and up-to-date emails, phone numbers and social media links. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. Before RocketReach, the process of sourcing email addresses consisted of scouring the internet, asking mutual friends, or stalking on LinkedIn. I was assigned a project recently that regarded public relations, partnership, and outreach responsibilities and RocketReach not only connected me to prospective individuals but allowed me to streamline my search approach on the basis of location, skill set, and keyword.
*In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. I am attaching the original email that was sent July of 2019, a few weeks after purchase, there is also the original picture attached of the defective product that was a few weeks old. BBB Business Profiles are subject to change at any time. ComplaintsComplaints for Swimline CorporationPool Cover ServiceView Business profile. They dont seem like a company that stands behind there products nor do they seem concerned with there customers satisfaction. I feel that some kind of agreement couldve been made but as I stated Swimline refuses to honor any warranty. Our data is constantly growing, always providing you with the freshest and most up-to-date leads. I do not think that is an unreasonable policy.
Note that complaint text that is displayed might not represent all complaints filed with BBB some consumers may elect to not publish the details of their complaints, some complaints may not meet BBBs standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. But you did not respond to my problem. Our workflow has solid direction now - we have a process in place the begins with RocketReach and ends with huge contact lists for our sales team..it probably saves Feedtrail about 3 months of work in terms of lead gathering. 2022, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved.
5 free lookups per month. Need Help? Be the first to rate it. I also like the layout, which is easy on the eye, more attractive and efficient. Organize your contacts with fully customizable lists and integrate with your existing CRM or ATS for seamless workflow. We can not refund the purchase since he did not purchase it from us. With our advanced search, you and your team can quickly nail down the strongest prospects and ensure that you're going to find the best fit. RocketReach has given us a great place to start. Customer Reviews are not used in the calculation of BBB Rating, of those, 3 complaints were closed in last 12 months. If I was asked a year ago when i originally had the problem, I would have had the receipt. Had a new pool installed with liner from Swimline on 1/13/2021. Learn about your hirees behavior and see whos opened, clicked, and replied to these emails all within the RocketReach platform included in every plan. Unfortunately, a hole that is found months later is not covered.
The tool reduced the time to connect with new prospects by close to 90%.
I tried to contact customer service 07/**/2020 and I have not heard back from them, I figured I would try to make this right on my own but I did not receive a response. I contacted their customer service again, after using the product a few times and noticed the material as fraying, needless to say I did not hear back from the company. If he can email me what he needs we will take care of it. Its two weeks old and under a 1 year warranty so there should be no issue to send replacement part. We always honor our warranty of 1 year from date of purchase. As a company, we warrant our items for up to a year and require proof of purchase. State University of New York College of Agriculture and Technology at Cobleskill. We had no where to begin. No credit card required. Great for building a list of leads. Power up your marketing and get people to pay attention to your business, pursuit, or clients. Well guide you through the process. Find prospects, develop your lists, and track your marketing campaigns without even having to leave the RocketReach suite. It's the best, most effective email search engine I've used yet, and I've tried a few. On Sept. 5 ************************************************************************* the making process. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. Prior to RocketReach, we would reach out to people through professional networking sites like Linkedln. The service representative (***********************) stated that warranty only covers splits at the seam and that it shouldve been checked prior to install. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. It is a small hole in top of wall liner. BBB Business Profiles may not be reproduced for sales or promotional purposes. In order for the BBB to appropriately process your response, you MUST answer the question above. I loved the ability to determine personal emails from virtually anyone on the web with RocketReach. BBB is here to help. Our warranty clearly states we warranty our products to be free from manufacturer's defects. International Association of Better Business Bureaus. Use of this site is subject to certain Terms Of Use. Spoke to ******************* who said I must go through Swimline warranty. First use of pool wasnt till late June early July 2021. 2000-2022 Home Depot. Find the most crucial people you need to bring your product to with our advanced search features and then immediately take action, leaving your competition in the dust. I used the chair this year and the tear in the seam is frayed and about 4 to 6 inches long and non-repairable. I contacted Swimline and provided all necessary documents and included several pictures. Scouring the web at all hours of the night wasn't gonna cut it. Unfortunately it wasnt noticed at time of install and now Swimline refuses to replace liner or make some type of compromise or effort to help rectify this issue. Please call us at: 1-800-HOME-DEPOT (1-800-466-3337), Please enter in your email address in the following format: you@domain.com. we take and respond to many phone calls and emails regarding warranty claims. You should replace the defective product that was defective three weeks after purchase and the pictures clearly show the defect from over a year ago. Your feedback will help users like you to make informed decisions and will help us to improve our product offerings! Both in the scope of the searches, and in the number of accurate emails found, I find it surpasses others. I would like a replacement cushion sent as I was well within my time of warrtany. After approximately 15 emails the issue has not been resolved. If I was asked a year ago when i originally had the problem, I would have had the receipt. They also stated that its been installed for 7 months, even if I didnt use pool until June. We will gladly send this customer the parts needed. Products shown as available are normally stocked but inventory levels cannot be guaranteed, For screen reader problems with this website, please call 1-800-430-3376 or text 38698 (standard carrier rates apply to texts), Inflatable UFO Lounge Chair Swimming Pool Float with Squirt Gun. With RocketReach, youll find the right customers while gaining key insights into current company data and statistics. Issue was not resolved due to Swimline Employee stopped communication with me after I answered all her questions and she couldn't change the narrative to it being my fault or issue. Looking up emails for a targeted outreach was manual and enormously time consuming. The person that handles them has been in this position for over 5 years and handles her job very professionally. But it was frustrating for us to have to wait for people to accept our connection requests (if they accepted them at all) and sending is too expensive..this was a major speed bump in our workflow and source of never ending frustration.. With the shear number of contacts we've been able to find using RocketReach, the platform has probably saved us nearly five years' worth of waiting. I spoke to a *********************** multiple time through email. The most frustrating part was how time consuming this all was.The first time I used RocketReach was when I realized I made the right decision. {{ userNotificationState.getAlertCount('bell') }}, , Find contact details for 700 million professionals. We can divert our attention to actually going after the customer now! Local store prices may vary from those displayed. Do you own this product? BBB Business Profiles generally cover a three-year reporting period. I contacted customer service because I was missing a strap that should have been in the box, I did receive the strap. Trusted by over 12.5 million users and 95% of the S&P 500. If you have questions or comments regarding the customer service you received please.