Click here to read post guidelines.
Hotel Indigo San Antonio-Riverwalk, an IHG Hotel Features, 830 North Saint Mary's, San Antonio, TX 78205, Nice room, but some oversights on amenities, The room is cute and spacious, but there were some oversights that had us a bit irritated. There was a problem loading the reviews. There are more places to choose from in the, hawthorn suites san antonio, san antonio hawthorn suites. After their trip, guests tell us about their stay. Valet was optional, but we chose to go with it and it was less expensive then the daily parking, so glad we went with it. All material herein 1998-2018 priceline.com LLC, all rights reserved. When booking more than 6 rooms, different policies and additional supplements may apply. Are there any historical sites close to Hotel Indigo San Antonio-Riverwalk, an IHG Hotel? Our hotel's local artwork showcases the area's symbolic bridges, while the, Plaza Wax Museum and Ripley's Believe It or Not, San Antonio Henry B. Gonzalez Convention Center, Guadalupe Cultural Arts Center Visual Arts Gallery, BW Premier Historic Travelers Hotel Alamo / Riverwalk, Home2 Suites by Hilton San Antonio Riverwalk, Wyndham Garden San Antonio Riverwalk / Museum Reach, Need sleeping rooms? This property has taken steps to provide more sustainable and eco-friendly travel. Only a customer who booked through Booking.com and stayed at a specific property can write a review.
Yes, they have 2 meeting rooms that can support various table layouts. Our son was graduating BMT from Lackland Air Force base in San Antonio. Approximate prices in DKK for a 1-night stay, This property has taken extra health and hygiene measures to ensure your safety is their priority. We may stop showing reviews once theyre 36 months old, or if the accommodation has a change of ownership. Synopsis: not a terrible experience, but certainly not luxury, and not worth the cost difference). Hotel Indigo has several rooms with balconies and patios! I think our room was haunted. Read more about possible travel restrictions before you go. We can't wait to host you again and show you an awesome stay. Our event spaces host 80 guests, or venture out and hop aboard a water taxi right behind our hotel to meander downstream. Our hotel parking has been reduced to $20+ Tax. Guests are required to show a photo ID and credit card upon check-in. Below are the meeting, banquet, conference and event spaces at Hotel Indigo San Antonio Riverwalk.
The place looks nice, but Comfort Inn has better service. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit language, violence, or the promotion of illegal activity are not allowed. LOL. Hotel did not honor paid reservation from online travel service. Asked about: Queen Room with Two Queen Beds and Patio Select dates to see this property's availability and prices. We work very hard to ensure our facilities and service are superior and we strive to be the best Hotel Indigo around, but I'm sorry to leave you dissatisfied because of the overall cleanliness, noise from above and shortcomings in customer service. I shared your concerns with the hotel management, and I'm certain that they'll look into addressing the issues you raised so they won't occur again. In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Please contact booking.com to book your reservation, Hello and good evening! After receiving your remarks, I was surprised by what you described. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. False. The hotel is lovely, Our first room had a Juliet balcony and overlooked the River Walk. How to get to Hotel Indigo San Antonio Riverwalk, an IHG Hotel from San Antonio International Airport.
Nearby attractions include Hopscotch (0.2 miles), Tobin Center for the Performing Arts (0.1 miles), and Vietnam Veterans Memorial of San Antonio (0.2 miles). Beds were made daily and fresh towels provided daily. Additional charges may apply. "Thanks Kevin! I know that this can be upsetting especially when your trip was supposed to be a relaxing one. And then when we woke up in the morning, there was no regular coffee in the room. River view rooms are available. River view rooms are available. Respect the privacy of others. Respect the privacy of others. As a standard practice, they only freshen your rooms every other day - this is not advertised anywhere: not on the website, not on the confirmation email, and not during check-in. Please note that all Special Requests are subject to availability and additional charges may apply. My husband had to walk to the front desk at 2am to ask for an extra towel. Actual travel distances may vary. Guests loved walking around the neighborhood! The cafe staff won't acknowledge your presence. The property usually replies within a few days. Need microwaves in rooms. The hotel is a 10 minute drive from the San Antonio Zoo and Aquarium. Breakfast and Dinner are both at a cost off the menu, we also do dine in and pick up. It made it difficult to get good sleep.
Get exclusive access to members-only deals by email. We arrived at like 2am from the airport and wanted to take a shower, but there was one towel in the entire room. Booking.com mayat its own discretionalter, modify, delete, or otherwise change these Guidelines. Best regards, Clayton G. Case Manager IHGService, Nice hotel but not a great experience This hotel says its on the river walk but it is a good 15min (pleasant) walk along the river to get to the main restaurant area/downtown The customer service was not great and the cleanliness was not as they promised - I wouldnt mind so much but there are signs everywhere saying they are 100% committed to cleanliness - but this was not our experience in the rooms/bathrooms. If I hadn't called in to check on my reservation I would have been unaware of the renovations and would have been extremely upset. Sign up and we'll send the best deals to you. I'm sorry for the hassle. To see correct prices and occupancy info, add the number and ages of children in your group to your search. You must show a valid photo ID and credit card upon check-in.
athens franquicias franquiciasdemexico
Private parking is available at a location nearby (reservation is not needed) and costs USD 49 per day. Spa and gym facilities at this property are unavailable due to the coronavirus (COVID-19). The pool could have been cooler. The remote was missing. Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. They did offer to cancel my reservation at no charge, but it was too late and would have been extremely difficult to find a new place at the last minute. First the good things: beautiful building, right on the river. Top room amenities include air conditioning, a flat screen TV, and a refrigerator. Your site was a huge success for me and I will definitely use it again. Hotel Indigo San Antonio-Riverwalk has rooms with hardwood floors, free Wi-Fi, and CD players. 830 North Saint Mary's, San Antonio, TX 78205, United States of America Exact hotel, airline and rental car company are shown only after booking. Creating great memories is what we do best. We ended up booking a total of 44 rooms, with different checking-in check-out days, times, people, etc., and Steve has been awesome to work with. Yes, guests have access to a pool and a fitness center during their stay. Housekeeping only comes every other day. . The hotel has a business center and 24-hour front desk. Can advisors add a surcharge to cover credit card fees? No room service. Definitely NOT luxury! What are some restaurants close to Hotel Indigo San Antonio-Riverwalk, an IHG Hotel? The hotel is sold out, but there's only been one cook working breakfast each day. These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. 3 - there are 2 check-in desks at this hotel my wife asked one attendant if they could put a greeting card in their outgoing mail. This property has an ATM on site. Feel free to use the Hotel Indigo San Antonio Riverwalk meeting space capacities chart below to help in your event planning. Yes, it is 0.5 miles away from the center of San Antonio. When I found the car amount of negative reviews prior to booking, I messaged the IHGService Twitter account - they have never responded. No parking $49 + tax per day. IHG Way of Clean includes deep cleaning with hospital-grade disinfectants, and guests can expect to see enhanced procedures, which may include: face covering requirements, various ways to reduce contact throughout the hotel, social distancing measures within public spaces and procedures based on local authorities guidance and/or advice. For example: 1 - It took two days to have an extra blanket sent to our daughters room. Situated between financial and medical districts, the Hotel Indigo San Antonio River Walk hotel is a grand, Spanish-style villa located directly on the River Walk in our thriving arts community. I'm sorry to see the shortcomings affected your experience with us.
Our hotel is the perfect place to enjoy a quality stay in an environment conducive to exploring a new sense of community. It could be a nice hote. We hope to welcome you back and provide you with an outstanding stay that you deserve! Spacious rooms, nice beds, and zero plumbing problems (plenty of hot water), and cold AC. Unfortunately, we didn't read the reviews prior to booking. Claim your listing for free to respond to reviews, update your profile and much more. Thank you. They're also applicable regardless of the comment's tone. See more questions & answers about this hotel from the Tripadvisor community. The staff that is here is super gracious and working very hard, they just need more help!
Both the pool and patio areas need umbrellas. Thank you for choosing us for your accommodation. Only one coffee mug (2 beds) provided. Are there opportunities to exercise at Hotel Indigo San Antonio-Riverwalk, an IHG Hotel? if the writer is claiming to be someone else). We have created a plan to improve our services and offers. If we find any, we delete them and, if necessary, take action against whoever is responsible. You'll receive an email as soon as the property answers your question. Ideally, we'd publish every review we get, positive and negative. What food & drink options are available at Hotel Indigo San Antonio-Riverwalk, an IHG Hotel? This experience is absolutely not worthy of the "Hotel Indigo" brand - not luxurious, not attentive, mediocre service, at best. food overpriced. The modern rooms feature 42-inch flat-screen cable TVs. If you stayed at this property through Booking.com, you can write a review. Hotel Indigo. Does Hotel Indigo San Antonio-Riverwalk, an IHG Hotel offer any business services? Yes, paid private parking nearby, paid public parking nearby, and valet parking are available to guests. We only got refreshed linens twice in 5 nights.
PRICELINE, PRICELINE.COM, NAME YOUR OWN PRICE, EXPRESS DEALS and TONIGHT ONLY DEAL are service marks or registered service marks of priceline.com LLC. . Try again. Now the not-so-nice things: when we got to our room, there was a dirty glass tumbler from the bar in the luggage storage area - super gross. Good location show map. Get the best deals without needing a promo code! There were all kinds of concerns, but they were either not interested in helping, or unable to help. Can you walk along the river from the hotel to the aztec Theater? In conclusion: nice rooms, fair rateslousy service. You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didnt actually stay there. We're near many of downtown's popular attractions, including the Alamo, with easy access to the Blue Line Trolley. All rights reserved.
Error: You can only leave a review within 28 days after check-out. We are 100% smoke free. Is Hotel Indigo San Antonio-Riverwalk, an IHG Hotel located near the city center? 1563710,1565870,1568250,1565670,1535640,1553180,1568250|3,1563710|6,1563880,1557080,1561630,1542630,1548020|4,1565080,1565870|4,1566560,1550830,1542720,1561220,1550830|3,1563710|2,1561950,1565870|2, Hotel Indigo San Antonio Riverwalk, an IHG Hotel (Hotel) (USA) Deals, San Antonio Missions National Historical Park, The Alameda National Center of Latino Arts and Culture, Personal or sensitive info (e.g. Sincerely, Jenilyn J. Hello Getaway02856951694, Thank you for choosing us and for taking the time to leave us a review! We take feedback seriously and would like to get more info to share this with the relevant teams. The hotel has a business center and 24-hour front desk. Which popular attractions are close to Hotel Indigo San Antonio-Riverwalk, an IHG Hotel? If you are LGBTQ+, or an inconsiderate "pet-parent", then this place is for you. To edit a review youve already submitted, contact our Customer Service team. and when they do the Director of food and beverage who happens to be filling in because they are short staffed will tell you he's not a bartender and the drinks. Guests submit their subscores and their overall scores independently theres no direct link between them. Tripadvisor performs checks on reviews. However, I understand you were let down with your check-in experience, the room condition, and the service provided by our staff. Images powered by. They responded that everything would be great, and to check with the local facility with concerns. Thanks! When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more. When it comes to fixing operational woes, perhaps no airline has as much at stake as Delta. Hotel Planner specializes in San Antonio event planning for sleeping rooms and meeting space for corporate events, weddings, parties, conventions, negotiated rates and trade shows. I know that this can be upsetting especially when your trip was supposed to be a relaxing one. Or even a acknowledgement of my concerns. Get San Antonio group rates, San Antonio Hotel RFP Request for Proposal, Boutique style property with hardwood floors, Aveda Bath & Body products and spa-inspired showers only, Wonderful pet friendly services serving pets with a welcome biscuit, a doggy bed and canine cocktails at selected hotels. I'm sorry to learn that your stay was not as comfortable as it's supposed to be because of the room upkeep and shortcomings in customer service. One of the drawers in the chest of drawers kept opening. Choose your currency. Thanks! The hotel does not allow smoking on any of the patio's or balconies. Check out time is 12nn based on the hotel's local time. Browse questions from guests for anything extra you want to know about the property. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted. WE HAD TO CLEAN OUR OWN ROOM. Hotel Indigo San Antonio Riverwalk, an IHG Hotel takes special requests add in the next step! The room was refreshed, but the cup never. Questions and answers should be property- or room-related. ), Hi carpOt_13, Thank you for your stay and for writing us about your experience in Hotel Indigo San Antonio-Riverwalk. Promotional content will be removed. Certain services and amenities may be reduced or unavailable as a result. Our upscale, renovated boutique hotel is appropriately located on the Museum Reach of the world-famous River Walk. The most helpful contributions are detailed and help others make better decisions. A choice of a River View Balcony Room is a King or Queen Beds that features a balcony overlooking the riverwalk. Your current currency is Danish Krone, Choose your language. The San Antonio Art Museum and the Henry B. Gonzalez Convention Center are both 1.6 km from Hotel Indigo. The location was also nice and within walking distance of the Alamo and some good restaurants and coffee shops. I also sent you a private message to follow up and obtain more details. Hello K5386RSdennism, Thank you for your stay and for taking the time to leave us feedback. During check out the "supervisor" could care less to address my concerns. Promotional content will be removed and issues concerning Booking.coms services should be routed to our Customer Service or Accommodation Service teams. We are one of the most pet friendly hotels in San Antonio; our pets are as welcomed as our guest. While I am glad that the room worked for you, I am sorry to learn that the level of service received from the staff fell below expectations. All rooms come with refrigerators and seating areas. However, they are vastly understaffed right now. The modern rooms feature 42-inch flat-screen cable TVs. All content should be genuine and unique to the guest. Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant. Hi egC6897OX, Thank you for your stay and for sharing your experience with us! The front desk staff was pleasant, but about half of their promises were never realized - including a requested call from Amanda the manager (who "is really good about calling back", according to the staff). Check in time is 3pm based on the hotel's local time. Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay. Booking not found double-check your booking number and PIN then try again. how much will my card be charged for the card validation? Do not spend extra for this - you will have a better experience at Comfort Inn, or Holiday Inn. Some rooms have tubs but they need to be called to reserve, Our rooms with balcony are our Two Queen Balcony Rooms. It is our goal to consistently provide exceptional service and comfortable accommodations to all our guest. HK brought us a vacuum. We have more than 70 million property reviews, all from real, verified guests. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. I also sent you an email to follow up and obtain more details We value your business and we hope that you will give us another chance to win you back! Southern dishes are served at Phi Restaurant and Bar in the hotel lobby. However, we wont display any reviews that include or refer to (among other things): To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. Although we have limited service hospitality, we strive to offer a seamless and relaxing stay. and also how much is breakfast? The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. This service may contain translations powered by Google. Spa and gym facilities at this property are unavailable due to the coronavirus (COVID-19). Yes, it conveniently offers a business center, meeting rooms, and a banquet room. Your question will be published on Booking.com after it's approved and answered. Asked about: Queen Room with Two Queen Beds Hotel Indigo San Antonio Riverwalk, an IHG Hotel has been welcoming Booking.com guests since Dec 5, 2011 Service animals complying with ADA Title lll regulations are allowed. Room dirty / floors filthy. Great stay - would recommend if staying for BMT or any visit! All distances are measured in straight lines. Get instant confirmation with FREE cancellation on most rooms! Hotel Indigo San Antonio-Riverwalk has rooms with hardwood floors, free Wi-Fi, and CD players. I also messaged the Hotel Indigo Twitter account. The staff at this hotel is very friendly and helpful. The staff was always pleasant, though not always helpful. Bad service, dirty and lack of maintenance, looks old. A look at what went into Scenic Group's planning and execution of the sailings that include a visit to the Floriade flower show Summer reading assignment: Autobiographies by Chris Blackwell and J. Robert Harris reveal as much about the world as any travel Hotel Indigo San Antonio Riverwalk Cancellation Policy: 408 East Houston Street, San Antonio, TX 78205, 217 N St Mary's, San Antonio, TX 78205-2303, 207 N St Mary's St, San Antonio, TX 78205, 601 South St. Marys Street, San Antonio, TX 78205-3432, Operational woes could cost this airline the most, Here's how to add a credit card surcharge, A Floriade river cruise grows in the Netherlands, Uniworld Boutique River Cruise Collection, Hotels Near Popular San Antonio Attractions, San Antonio Botanical Gardens and Conservatory, Hotel Indigo San Antonio Riverwalk GDS Codes, Common Area Internet Access (High Speed & Wireless). The TVs don't work, windows and balcony was filthy to say the least. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated. Warm regards, Jonathan A Case Manager IHGService, Lovely hotel; good restaurant; vastly under-staffed. I have also sent you a private message regarding your experience. * But it wasn't. However, I am sorry to learn that we failed to deliver to that expectations due to the issues you have encountered during your stay. Refrigerator (minimum cold) leaked water on floor. Booking.com is a distributor (without any obligation to verify) and not a publisher of these questions and answers.