Please be aware that any time spent parked outside of your reservation is subject to a ticket, tow, or an additional charge (at the drive-up rate) from the parking facility. On my check out day I called the front desk and asked if I could do a late check out. Wired internet is available in public areas and charges apply. Our 13,000 sq. 2003-2022 Lexyl Travel Technologies, LLC. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with down comforters ensure a restful night. The staff were very friendly and professional but for the price of the room and the reputation I expected better. The guests in the room next to mine were smoking in their room which due to this it eventually made its way into my room. A credit card for incidental charges and government-issued photo identification may be required upon check-in. Great bar with live music in the lobby. Booking.com does not accept responsibility or liability for any question or answers. If you are flexible with dates, you may want to consider staying at Hilton Richmond Downtown in a month when rates are lower. Ideally, we'd publish every review we get, positive and negative. Expensive hotel with nothing included. Overall good experience. The front desk is open 24 hours a day, and checking out is easy with express services. We wish we could have stayed longer. Is the restaurant open? It was even more easily accessed through the rear of the hotel. Information missing or incorrect? I apologize you missed the messages. Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services. Choose your currency. There is a small Starbucks in the breakfast area, but that isn't included in the $20 of course. It was nice. You'll receive an email as soon as the property answers your question. We do offer free wifi to our Hilton Honors guest. Yes, there is a gym/fitness area available on-site at the property. To get started, select the timeframe you wish to book parking for, find your ideal spot on the map, and head to checkout to complete your reservation! Located in Downtown Richmond, Hilton Richmond Downtown is adjacent to Greater Richmond Convention Center and within a mile (2 km) of other popular sights like Altria Theater. I thought this was very appropriate to help correct missing extras in the price of the stay. Hotel Planner specializes in Richmond event planning for sleeping rooms and meeting space for corporate events, weddings, parties, conventions, negotiated rates and trade shows. Other than that it was a very nice stay. We should have pool back in a few weeks, and hope to see you on a future visit. Below are the meeting, banquet, conference and event spaces at Hilton Richmond Downtown. Accessible parking and electric car charging are also available for guests. As a member, you receive price matching up until midnight before check-in. Thanks for your visit and comments. Something went wrong please try again later. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated. The Executive floor typically would allow access to the first floor Executive Lounge, however during this pandemic we have closed that area. Not to mention that the downtown looks like a warzone with all the boarded up shops. Personal protective equipment, including masks and gloves, will be available to guests. We typically are very friendly as per our top scores in this category with the brand. While SpotHero does not own or operate any of these locations, we do work very closely with the operators we partner with to ensure you have a seamless parking experience every time you park! Yes, you can get room block and/or discount for a group if you need 10+ rooms per night. Guests can also give separate subscores in crucial areas, such as location, cleanliness, staff, comfort, facilities, value, and free WiFi. If not what other parking options are available??

LaGrotta Restaurante - Fine-dining restaurant and bar specializing in Italian cuisine. Charges for extra guests may apply and vary depending on the property's policy. Hilton Richmond Downtown offers free cancellation on certain room rates. Front desk staff will greet guests on arrival. Room2 - was not clean musty and had odor. Guests loved walking around the neighborhood! I'm sorry for the delay. Please note If you have already made a reservation, please have either the Rental ID number (located in the confirmation email) or the email address you used to book handy to help us quickly locate your information. United States Federal Reserve Money Museum, Virginia Commonwealth University School of the Arts, Newport News/Williamsburg International Airport, How to get to Hilton Richmond Downtown from Richmond International Airport. Fee for full breakfast: USD 16.00 per person (approximately), Valet parking fee: USD 32 per night (in/out privileges), Pet fee: USD 50 per accommodation, per stay, Late check-out fee: USD 50 (subject to availability), An in-room safe is available for an additional fee, Hilton Garden Inn Hotel Richmond Downtown, Hilton Garden Inn Richmond Hotel Richmond. Also the Star Bucks inside the hotel was being operated by someone that was complaining to the staff about having no change. Error: Browse questions from guests for anything extra you want to know about the property.

Yes, you can book connecting guestrooms at this hotel for your group or family vacation. Booking.com. Yes, there is a $50 non-refundable pet fee. Guests with plans to arrive after midnight must make arrangements in advance by contacting the property using the information on the booking confirmation. The following areas are affected: During renovations, the hotel will make every effort to minimize noise and disturbance. Attendants were very prompt and helpful. We do not have jacuzzi tubs in the guest rooms. "Women be sure your name is on the RESERVATION.". With the help of SpotHero, enjoy the convenience of booking a parking spot ahead of time, ensuring you have a space waiting for you when you get to Hilton Richmond Downtown. By creating an account, I agree to the Expedia, By signing into my Orbitz Rewards account, I agree to the Expedia, url You could tell the TV and cabinets had not been cleaned. Check in time is 4:00PM based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in. If you are a woman, make a absolutely sure YOUR name is on your reservation. The most helpful contributions are detailed and help others make better decisions. This property has an ATM on site. Guests are required to show a photo ID and credit card upon check-in. An indoor pool with hot tub is available along with rooms that include free WiFi and cable TV with HBO. Too much $$$ for too little service. the new bar area opened up the 3rd night we were there which was great. I had to say no a lot and close the doors to other hotel guests. Outstanding decor.

We hope to see you back soon. The staff was pleasant and helpful. I made the reservation from home in my husband's name. That is wrong. While I was there another woman attempted to do something with her room but again her name was not on the room. Booking.com is a distributor (without any obligation to verify) and not a publisher of these questions and answers. Our Customer Heroes are here to help, as well. Experience the Delta Hotels by Marriott Richmond Downtown! We were on an early checkin at 3:30 pm our room was still not ready. We partner with different facilities nationwide to provide you with tons of parking options and premium rates. Handling this issue needs to be addressed if this is Hilton Policy. Yes, Hilton Richmond Downtown has 3 restaurants, and serves a full breakfast each morning for a surcharge.

The room was lovely, beds comfy, everything was clean, and the staff was great. Had to pay extra for parking and breakfast. The rooms were also large enough to fit our family comfortably. These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. Hilton Richmond Downtown accepts these cards and reserves the right to temporarily hold an amount prior to arrival. Join now. Staff was teally great.

There were crumbled cookies left in one of the drawers, in the corner of the room and a dirty mask was left on the floor. Not even water was offered to us. Yes, there is a pool on-site at the property. It is a short walk to several delicious restaurants and a short drive to several attractions. Hilton Richmond Downtown is open Mon, Tue, Wed, Thu, Fri, Sat, Sun. This chart will show past seasonality and also project future months. Clean. "Definitely stay if in Downtown Richmond". You can only leave a review within 28 days after check-out. Local Shuttle Info: Available on first come, first serve basis within a 2 mile radius. Hilton Richmond Downtown accepts credit cards. The closest major airport to Hilton Richmond Downtown is Richmond Intl. Our historic property opened in February, 2009 and is located within minutes of I-95 and I-64, across the street from the, Hilton Richmond Downtown is Pet Friendly. Our heated indoor pool is open daily until 10pm.. Contactless check-in and contactless check-out are available. "Your group travel site was a great experience, it's so easy to use and I received so many offers from great hotels. Not at all what I hoped for my wife's birthday getaway. Although they can't stay for free, dogs are welcome at Hilton Richmond Downtown for a fee of USD 50 per accommodation, per stay. the new bar area opened up the 3rd night we were there which was great., The staff was pleasant and helpful. However, if you are not an honor's guest yet you can enroll in advance for free at Hilton.com, enroll me, or upon arrival at our desk, or email me and I can provide a link. Our pool is open but due to covid requirements the jacuzzi is closed. Richmond There are 250 sleeping rooms in the hotel. If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. Please see the "Hotel Description" below for all features, amenities and local attractions. Airport (RIC): 13-min drive, 8.6 mi/13.9 km. The hotel was clean and quiet and all the employees were friendly and courteous. Sign up and we'll send the best deals to you. The staff were all very accommodating and friendly, in all areas of the hotel (bar staff, cleaning staff, reception, valet parking). Start each morning with full breakfast, available for a fee from 6:30 AM to 10:30 AM. This service may contain translations powered by Google. Hotel room had stained sheets and empty bottles left in the room from previous occupants.