They offered the resort tours but were never pushy. Does Fiesta Americana Cozumel All Inclusive offer any business services? Prices are the average nightly price provided by our partners and may not include all taxes and fees.

When we checked in Gustin took great care of us and made sure all our swim out rooms were together. entertained and appreciated it all. The good (staff), the bad (food) and the ugly (pool), Lets start from the top, upon arriving they met us with cool towels and welcome drinks. Mexican oddly was the worse. It's the ideal setting for families, friends and couples to create unforgettable moments they will remember for a lifetime. Hi there Wake up every day to the unparalleled view of the sea. It has complimentary Wi-Fi. They had to use a rod to reach under the door and pull the handle then replace the entire mechanism. You could swim, and it was beautiful, but they advertise that there are restaurants on the beach, places to sit, and hammock type things, all of which there were none. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Cozumel overall is a beautiful island with kind and helpful people.

So I brought my friends, and when we got there, they charged us $700. Nothing lasted too long that you got board and it wasnt so loud you couldnt relax if you chose not to attend. Thank you. The nightly entertainment was all really good. We are 65 years old, and traveled with our 26 and 28 year old sons and their "wives". Everyone was super friendly and helpful, but we wanted to mention a few who went above and beyond. Samuel, George, and Henry are the best! room was cleaned each day without fail. This lets us know our reviews come from real guests like you. You had to wear one to walk to your table in a restaurant, but then you could take it off while sitting really close to people at the table one over. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted. Ideally, we'd publish every review we get, positive and negative. We requested top shelf liquor (captain and coke), and gave it willingly. if the writer is claiming to be someone else). These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. Guests can also give separate subscores in crucial areas, such as location, cleanliness, staff, comfort, facilities, value, and free WiFi. Hotels near Fiesta Americana Cozumel All Inclusive, Fiesta Americana Cozumel All Inclusive Rooms, Fiesta Americana Cozumel All Inclusive Pool. Booking.com does not accept responsibility or liability for any question or answers. Actual travel distances may vary. We stayed in a 2 room suite and it was great. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services. Visit them at the bar!

Reviews are most valuable when they are original and unbiased. In this restaurant you can savor the most innovative of Asian cuisine, from fresh sashimi to a Udon noodle soup. This property has an ATM on site. Hi, yes we do, and it's free, you only have to schedule it with your concierge. To satisfy your palate, we have a cevicheria with the best flavors of the sea, as well as a restaurant with Italian specialties and a beach bar with refreshing cocktails. Beds were very comfortable. If the beach area had been fixed, the pool had been slightly updated, and the mask requirements had been more clear during the booking process then this would have been a 5 star review. Can you tell me if the minibar has alcohol? Your contribution should be yours. They had maintenance and security up there but they couldnt get in. Valid when booking and traveling until June 30th.

Could walk across the street and snorkel which was amazing., The service, the coffee-shop, the bed, the shower and the snorkling opportunity right in front. Dear @Paradise, i'm the most happy to know that you had a fantastic vacation and that you enjoyed every minute here. Also, this wasn't a language barrier misunderstanding; I speak both English and Spanish. We hope to welcome you. Drinks were yummy and service overall was topnotch. Two of the ladders broke and were down for more than one day. Something went wrong please try again later. You'll receive an email as soon as the property answers your question. Thank you for a wonder family vacation. Enjoy an authentic rest with exceptional views of the Caribbean Sea and a comfortable environment. There is one breakfast buffet, its currently assisted I guess because of Covid. We had the absolute best time at Fiesta Americana Cozumel. Another note, bring water shoes if you plan to get in the ocean. The far reach of Covid and government fees. Dear Jami, thank we are so happy to know that you loved our resort, I offer you an apology for the inconveniences that the problems in our beach club caused you, our corporate is working hard to have it back as soon as possible. Which is too bad because it looks like it could have been fun. The food especially by the pool was a nice variety and tasted great. Happily, the outstanding service is still the same. Special requests cannot be guaranteed and may incur additional charges. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses. The presidential suite was massive. We always want to offer you the best experience and reading this makes us more than happy. All special requests are subject to availability upon check-in. The smell went away and never came back. We are looking forward to welcome you again. The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. We thoroughly enjoyed everything from the food, service, to the nightly shows. To get the overall score, we add up all the review scores and divide that total by the number of review scores we received. The concierges are quite insistent on promoting the resort but I assume they are required. Fiesta Rewards is an experience that goes beyond each trip, it is discovering more and having better possibilities, living unique experiences and enjoying benefits designed to recognize you at all times. The staff was amazing, always helpful. The lady who cleaned our room, whose name I unfortunately didnt catch, also did a wonderful job. We met friendly locals who were also snorkeling there. . We had previously stayed at Cozumel Palace and didnt think this resort could possibly compare, but the service was every bit as awesome. We loved staying here and would stay again. I can honestly say this is an average resort at best possibly a little below average. The greeters/security/baggage handlers at the front steps handled getting one for us immediately. All of the wait staff was exceptional. Booking.com. Hi dear future guest, no, it has 4 bathrooms. Greetings. We hope to have another opportunity to welcome you again in the near future. Edwin, who served us in the pool area, was also fantastic and did an exceptional job. Try again. Subject to availability. Finally they have 3 dinner restaurants. Visit them at the bar!, The location was great, a little secluded from the city but thats what we were looking for. Some of the more popular amenities offered include a swimup bar, free wifi, and a pool.

That's how we know our reviews come from real guests who have stayed at the property. more. Restaurant is closed from Mon, Jun 14, 2021 until Fri, Jun 18, 2021, Restaurant is closed from Fri, Jun 18, 2021 until Fri, Jun 25, 2021, Restaurant is closed from Fri, Jun 25, 2021 until Fri, Jul 02, 2021, Restaurant is closed from Tue, Jul 06, 2021 until Fri, Jul 23, 2021, Restaurant is closed from Fri, Jul 30, 2021 until Tue, Aug 31, 2021, Restaurant is closed from Wed, Sept 01, 2021 until Sun, Oct 31, 2021, Via del Mar Breakfast: Closed from Fri, Apr 01, 2022 until Tue, May 31, 2022, Via del Mar Lunch: Closed from Fri, Apr 01, 2022 until Tue, May 31, 2022, Cevichera: Closed from Fri, Apr 01, 2022 until Tue, May 31, 2022, El Grill: Closed from Fri, Apr 01, 2022 until Tue, May 31, 2022. I plan to visit for 6-8 nights from June 24th. The governor suite for 5 ppl there are no pictures, how many bed rooms and bath?What all is in room? After their trip, guests tell us about their stay.

What food & drink options are available at Fiesta Americana Cozumel All Inclusive? And it is a definite negative. Our snorkel tour to El Cielo was amazing, and our tour guides Edgar and Luis were the best! of our stay most guests were just starting to ignore the mask rules. And reservations were required in the gym and they wanted you to wear a mask (nobody did). The pool atmosphere is mostly laid back. But I'm glad that our service was great, this is one of our main goals. I thought the entertainment kept it pretty mild and not to in your face. You have to get drinks at the resort across the street and can carry them over. My husband and I went with our 4 children for our 16th year Anniversary, and we had a blast. Which room amenities are available at Fiesta Americana Cozumel All Inclusive? We may stop showing reviews once theyre 36 months old, or if the accommodation has a change of ownership. Upon check-in photo identification and credit card are required. I couldnt believe they didnt have a backup plan for when the card reader stops working. There are five on-site restaurants and multiple bars, with a la carte or buffet dining all day long and late into the night. We hope to have another opportunity to welcome you and change your opinion about us. If they werent so nice and accommodating this would definitely be a 2, maybe a 1.5. All of the house keeping staff and room service staff were very polite. Dear Guest, Todos esperamos pronto los podamos volver a recibir en sta su casa. To save at this property, all you have to do is sign in. Thumbs up all the way around. It is beautiful but the wade in is slippery. One member of our party was locked out of their room for nearly 2 hours. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit language, violence, or the promotion of illegal activity are not allowed. They had all but one of our rooms ready but in 15 minutes the last one was ready too. ATM: Need cash? Give your travels a different meaning and be part of the only frequent flyer program that knows and recognizes you. Your current currency is U.S. Dollar, Choose your language. Get the travel advice you need. We will be back Fiesta Cozumel! The staff was amazing, always helpful., The staff, the service, the facilities, the location., Approximate prices in USD for a 1-night stay, This property has taken extra health and hygiene measures to ensure your safety is their priority, Great location and facilities for couples. Located on the second level. The staff went over and above from the moment we stepped on the property. I question some of the lyrics in a few songs but overall it was fine. Nearby attractions include Cozumel Bar Hop (4.4 miles), Santa Rosa Wall (4.6 miles), and The Mayan Cacao Company (3.7 miles). We will not be back and Im pretty sure we wont be visiting there sister hotels either. The smiles on the dancers face made me think it might be theirs too. Puerto Morelos is 28 mi from Fiesta Americana Cozumel All Inclusive, while Akumal is 22 mi from the property. Booking.com mayat its own discretionalter, modify, delete, or otherwise change these Guidelines. My only grip is their advertisement shows the beachside open with the bar open and that is all closed up. Hi, the price only includes food and drinks. Dear KAimino, first I want to thank you for such an awesome review, for mentioning the hard work of our team. He also reserved all of our restaurants for our entire stay. Saludos. Food was great, the staff were friendly but do not go out of their way like at other resorts. Hi, can you go snorkelling from the property? Greetings. Hi dear Annie318512, we are checking about this uncommon situation, and our personnel is already getting in touch with you, I also want to apologize for the inconvenience that these issues caused you, our corporate is already working to have it back as soon as possible. I called and asked how much it would be for 2 people for three days, and they said $127. In addition, our activities within the resort are so varied that everyone in the family will find something to make them happy: snorkeling, exploring Cozumel's famous coral reefs, or a bike ride before sunset. They literally will come and take food off the plate you are eating on. Please enter the dates of your stay and check what conditions apply to your preferred room. Everyone was so nice. Oh, and you need a toaster for the breakfast buffet! Hi dear future guest, we don't ask for a deposit, and yes we do offer transportation to the Marina. The resort has a year-round outdoor pool and views of the sea, and guests can enjoy a drink at the bar. the pool is tropical and beautiful and the rooms are clean, comfortable and relaxing. There was a problem loading the reviews. Which languages are spoken by the staff at Fiesta Americana Cozumel All Inclusive? This comfortable room that invites you to relax facing the Caribbean. WiFi is available in the hotel rooms and is free of charge. However the pool oh my gosh the pool! Hi dear @passport we all want to thank you for your kind review, especially for your kind words by mentioning our opportunity areas, we are working on it, trying to always offer you the best and the best vacations. Greetings. Yes, there is a door between the bedroom and living room. You can get in the water there but there is not chairs to sit by the ocean and there is no bar open there. We hope to have the opportunity to welcome you again. Is there pool off the balcony? Thanks! My personal choice, is that I go places that don't require masks. I was worried about location being out of town, but it was just fine. We also had to have both mini fridges replaced first thing because they were like the surface of the sun hot. Greetings. Lunch options were more limited than other all inclusive resorts. Regards. Please dont include personal, political, ethical, or religious commentary. He booked our snorkel excursion, and gave us insider tips on other great excursion attractions. Do you provide transportation to the Marina for divers since the pier is not for boat pickup now?Tks. Guests loved walking around the neighborhood! This route is undoubtedly the perfect opportunity to discover the Mexican peninsula, enjoy its natural charms, visit the most iconic archaeological sites, and have a truly memorable trip. The people, the service, the food, was so good. The food was excellent in all the restaurants. Hi dear future guest, yes it includes alcohol and meals, just premium ones no.As special wines or champagnes. We do think FA Cozumel has a lot of great things going for itthe friendly service, the food, which is very good for an all-inclusive, the large, reasonably priced master suites, and the location with the snorkeling in front, but we look forward to returning when the beach area is open again and the small maintenance issues have been seen to. Contributions should be appropriate for a global audience. The little ones will have fun with dynamic activities, crafts, video games and a complimentary lunch. Is room service included? All content should be genuine and unique to the guest. Could walk across the street and snorkel which was amazing. It was so crazy, uncomfortable and gross!!! Great Food: Meals here are highly recommended! Rooms clean. We booked this trip before we found out the beach area (our favorite part) was closed, and it was too late to book anywhere else, so we decided to make the best of it. We saw them clean it a few times. The food was great and we even had a private dinner our final night here. There is always shuttles outside of the airport, there are only two companies, both are safe. The coffee bar was fast and good and always stocked with fresh treats. They are super dated, our couch had stains and there were chipped tiles/paint in the room. After booking, all of the propertys details, including telephone and address, are provided in your booking confirmation and your account. To edit a review youve already submitted, contact our Customer Service team. The flavors of lasagna and red or rose wine will take you to Italy, enjoy an elegant dinner with your favorite person or friends. However, without that the only place to be is the pool so they really should consider getting it in better shape. DO YOU HAVE ALL INCLUSIVE THAT INCLUDES AIR FARE AND TRANSFERS TO AND FROM THE AIRPORT? Then we went to the rooms and my dislikes began. Food was quite good for all-inclusive standards. I'm glad you felt comfortable despite the problems. Every review already says this but the beach area is shut down. Location for snorkeling was amazing. DO WE HAVE TO QUARENTINE WHEN WE ARRIVE? The Caribbean night was our favorite. A very good place for a large family-gathering. Does the 3 bedroom suite have only one bathroom? They charged me $700 for something they said would be $127! Note, if you need a dark room to sleep dont get one on the end because the frosted shower window lets in a lot of light at dawn! buenas noches. We also saw a 5 foot barracuda under the dock one day. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Concierge Brenda and Pamela answered all of our questions., Beautiful property, excellent location. The staff speaks multiple languages, including English and Spanish. Xhiel our concerige pronounced Shy-eel, was available 24/7 spoke excellent English, and didnt mind us pestering her via Whatsapp messages to her directly even when she wasnt at the resort working she arranged things for us. Hi dear future guest, yes we are, it is a family resort, we hope you can visit us with all your family. We were staying at the Fiesta Americana in March 2020 when the world started to come unglued.