Or, kids and parents might play together in the Arcade, where theyll find interactive video games, such as racing, sports or dance-offs. Movie showings, arts and crafts opportunities and daily indoor and outdoor activities keep little ones engaged and entertained while the adults enjoy some alone time. We take this important means to thank you for choosing our hotel. Cordially. Av Tulum y Nichupte Supermanzana 11 M2 L3, Cancn, Quintana Roo, Excellence Playa Mujeres by The Excellence Collection - Adults Only, Prolongacion Bonampak Mz 1 Lt 10, Cancn, Quintana Roo, Blvd Kukulcan Lote 64 Bis 2da etapa seca, Cancn, Quintana Roo, Av. (in 52 reviews), Excellent food and service !

We begged for a new room. You can take advantage of free parking if you drive. She gave us some wrong information , I believe she didnt understand the questions. To make valid this promotion, add the children information and age, into the reservation. No, there is no indoor pool at this property. Yes, this all-inclusive property offers private indoor spa tubs in some guestrooms. Onsite food and beverages are included in the room price (some restrictions may apply). We hope to have the opportunity of welcoming you back in the future to enjoy the changes we are implementing. I am not recommending anyone to go there. If you'd like to learn more, review the cancellation policy on our site. But next time my " - Anonymous, "Very clean staff is very nice great location" - Anonymous, "El trato y la la atencion de los empleados en especial la manager de atencion al cliente del grand oasis paquete plus y Gilberto houseman del piso 800, mis felicitaciones!!!!" El servicio en grand oasis palm. le personel est vraiment sympathique que " - Marine, "Personnel trs agrable O hotel muito bom! Paul Gauguin Cruises Blog, Aurora Expeditions Offering a Fly Component for 2023-24 Antarctic Itineraries There are wedding services available at Grand Oasis Palm All Inclusive if that's in your vacation plans. Please inform Grand Oasis Palm - All inclusive in advance of your expected arrival time. This fully supervised kids club features custom-made, shallow swimming pools, complete with small slides and mini-beds, a video game room, classes, costumes and even a restaurant designed exclusively for children. All students under the legal age of 18 require a notarized consent from parent/legal guardian providing authorization and taking responsibility for the guest. Hotel & Resort, Popular Tourist Destinations That Still Have COVID-19 Travel Restrictions The closest landmark to the center of Cancn is Parque Las Palapas, which is very accessible to Grand Oasis Palm guests. Oasis Hotels & Resorts Guests can also take advantage of irons and ironing boards at the property either in the room or at the laundry facility. Dear Lucie, The Sian Kaan room category offers an extra luxurious experience, with premium amenities, an exclusive gourmet restaurant and a private beach club. Policy is mandatory, per person and not refundable. Activities and facilities/equipmentWater activities. Check prices by entering the dates of your stay. Special requests are subject to availability at the time of check-in and can't be guaranteed. Food its disgusting and every day they h. I think the customer service was amazing but at the front desk they tried to move us to another hotel! While the kids are having unlimited fun at the supervised kids club, the grown-ups can enjoy a romantic dinner, a cabaret dinner show, burlesque-style nightclub or even a nightly ocean cruise and party aboard a Spanish galleon. The restaurants are not good, good location and nice beach!!

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. The lines for the food are incredibly long, especially for breakfast. It wasted so much time even though we chose to stay. Located in Zona Hotelera, Grand Oasis Palm All Inclusive is within 2 miles (3 km) of popular attractions such as Langosta Beach and Playa Tortugas. I saw a cockroach too! (in 24 reviews), Front desk staff not professional (in 10 reviews). Not the greatest beach but good for a quick dip. Grand Oasis Palm All Inclusive provides free cancellation on some room rates. No, there aren't connecting guestrooms at this all-inclusive property. We had to hang beach towels up and stuff pillows in the shower windows for privacy. Open daily. Was told I couldnt go into the premises until I received my bracelet. No, Grand Oasis Palm All Inclusive doesn't have a restaurant that serves breakfast. We cancelled our stay tjere om the second night and reserved at Riu Cancun. Sehr gut geschultes Personal." The attention to bad!!! This would give you freedom while visiting Cancn. Grand Oasis Palm All Inclusive, Cancun, current page, Babysitting (fees apply), free kid's club, and free supervised childcare, 7 bars/lounges, a beach bar, and a swim-up bar, Museum of Popular Mexican Art: 3-min walk, 0.1 mi/0.2 km, Jardn del Arte: 3-min walk, 0.2 mi/0.2 km, Escenica Tower: 5-min walk, 0.2 mi/0.4 km, Las Perlas Beach: 12-min walk, 0.6 mi/1 km, Tortuga Beach: 4-min drive, 2.8 mi/4.5 km, Costa Occidental de Isla Mujeres National Park: 5-min drive, 3.2 mi/5.2 km, Forum By The Sea Mall: 5-min drive, 3.3 mi/5.4 km, Gaviota Azul Beach: 5-min drive, 3.6 mi/5.8 km, Cancun Golf Club at Pok Ta Pok: 6-min drive, 2.5 mi/4 km, Cancun Convention Center: 7-min drive, 3.5 mi/5.7 km, Las Palapas Park: 7-min drive, 4.1 mi/6.6 km, Plaza Caracol Mall: 7-min drive, 2.8 mi/4.5 km, Puerto Cancun Marina Town Center: 7-min drive, 2.7 mi/4.4 km.

The service was very bad. The 24-hour front desk has multilingual staff ready to help with dry cleaning or laundry, and answer any questions about the area. Superou minhas expectativas. Enter preferred dates in the form above to see the best-matched deals for you. The front desk is open 24 hours a day, and checking in is easy with express services. The food is horrible. - Felix, "Super Lage, nettes Personal , meisten waren sehr freundlich ! They are not friendly and careless of your stay. Your dates seem to be a bit off. I will never stay there again. Yes, self parking is offered for free at the all-inclusive property. Charges for extra guests may apply and vary according to property policy. If you have found somewhere, momondo can track the price and alert you when it changes. - Elena. WiFi is available in all areas and costs USD 10 per 24 hours. importing http://www.orbitz.com/Cancun-Hotels-Grand-Oasis-Palm-All-Inclusive.h1745565-p2.Hotel-Reviews, There was an error importing /Cancun-Hotels-Grand-Oasis-Palm-All-Inclusive.h1745565-p2.Hotel-Reviews, error: javax.servlet.jsp.JspTagException: 301 http://www.orbitz.com/Cancun-Hotels-Grand-Oasis-Palm-All-Inclusive.h1745565-p2.Hotel-Reviews, 2022 Orbitz, LLC, An Expedia Group Company. Thank you for your preference. Hotel & Resort Registered guests are the only ones allowed in guestrooms. Download Foursquare for your smart phone and start exploring the world around you! Kukulcan, Km. - Jonathan, "Direkt p stranden, skna sngar och god mat med flera restauranger att vlja p."

This property accepts credit cards, debit cards, and cash. Bathtub was hard to get in. Cannot be more then 28 days between check-in and check-out dates. 12:00 PM is the check-out time at Grand Oasis Palm. You can find great room deals for Grand Oasis Palm at the moment between $137 and $406 a night. They said if we wanted to pay extra we could have a suite on that side. Airlines & Airports, Popular Destinations That Have Recently Eliminated COVID-19 Travel Restrictions Au restaurant Bartolome tait trs accueillant . Any other arrangements must be coordinated with the property prior to arrival. There is a safe for hire. Unique - Beach. You may use your Facebook account to add a comment, subject to Facebook's Terms of Service and Privacy Policy. The customer service is horrible. They stuck us in a smaller room on the oasis side. Credit cards issued to people other guest (i.e., parent, spouse, etc.) Guests can expect to find flat-screen TVs with cable channels. ", Blvd. Laurie Baratti Thank you for letting us know the inconveniences you had so we can enforce and improve the service, as your comfort and satisfaction are really important to us. Super clean and great staff! De verdade! Should There Be Required Dimensions for Airplane Seats? Spring Break deposit: USD 30 per stay for guests under 26 years old staying between 01 February - 30 April, A tax is imposed by the city: USD 1.42 per accommodation, per night, Late check-out is available for a fee (subject to availability, amount varies), Grand Oasis Palm All-Inclusive Hotel Cancun, Grand Oasis Palm All Inclusive All-inclusive property Cancun, Grand Oasis Palm All Inclusive All-inclusive property. Typically, hotel pools have restrictions based on the time of day so be sure to speak to the front desk before using the pool. Kukulcan Km 4.5, Zona Hotelera, Cancn, Quintana Roo, Boulevard Kukulkan Km 12, Cancn, Quintana Roo, Blvd. Dear Ruth, Certain requests may come with additional charges. Front desk staff will greet guests on arrival. The staff was really friendly though.. not everyone but there are some things I didnt like. - Vincius, "Amei os restaurantes e a comida, tima limpeza, piscina limpa, timo atendimento.

We take this important means to thank you for choosing our hotel. Very inconsiderate I would think. Information missing or incorrect? For those who prefer to vacation solely in the company of grown-ups, there are even accommodations that are reserved for adults only. - Ahmad, "Dat we zijn overgeplaatst naar Grand Oasis Cancun. " Searching for an extraordinary tropical beach resort that will deliver an unforgettable family vacation in Cancn? Cancun Staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions. Please provide the ages of children below, Please enter your travel dates like this: M/d/yyyy. For more information, visit oasishoteles.com/en/hotels/grand-oasis-palm.

Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit. It's very important to let you know that every time you have an inconvenience you should report to our guest service department to follow up on your case immediately. Htel trs propre, douche trs agrable."

Yes, you can do your laundry at Grand Oasis Palm. Os shows so incrveis" - Duda, "This resort is absolutely beautiful!! 1.5 Carretera A Puerto Juarez, Cancn, Quintana Roo, Avenida Tulum, MZ 1, Lote 2, SM 12, Cancn, Quintana Roo, Av. We are sorry to hear that you had inconveniences with the room; we assure you that we have forwarded your remarks to the appropriate departments to work on the issues you encountered, and thus, continuously improve the service we offer to our guests. We reiterate once again our sincere apologies and we hope you give us the opportunity of welcoming you back shortly. If you need a special accommodation they do their absolute best to help you. We reiterate once again our sincere apologies and we are at your disposal, we hope to have the honor of receiving you again to improve your experience in our resort and change your perception of us.

Grand Oasis Palm is 9.4 mi away from Cancun. Learn more about the best car rental deals here. I love that. There is a fitness center available to Grand Oasis Palm guests. The preferred airport is Cancun Intl. Live Aqua Beach Resort Cancn - All Inclusive - Adults Only, The Villas Cancun by Grand Park Royal - All Inclusive, Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive, Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only, Hyatt Zilara Cancun - All Inclusive - Adults Only, Wyndham Alltra Cancun All Inclusive Resort, Le Blanc Spa Resort Cancun - Adults Only - All Inclusive, The Westin Lagunamar Ocean Resort Villas & Spa, Cancun, Sunset Royal Beach Resort - All Inclusive, Altitude By Krystal Grand Cancun - All Inclusive, The Quarry, Ultimate Luxury Beachfront sub penthouse only 150m to clubs, InterContinental Presidente Cancun Resort, an IHG Hotel, Dreams Sands Cancun Resort & Spa - All Inclusive, Riu Palace Las Americas - All Inclusive - Adults Only, Grand Fiesta Americana Coral Beach Cancn - All Inclusive, Activities and services offered by independent operators, Children stay free when using existing bedding. Free private parking is possible on site (reservation is not needed). This list may not be comprehensive. towels in very bas shape. CST #2063530-50, To finish creating your account, please click the link we just sent to. This property advises that enhanced cleaning and guest safety measures are currently in place. Please enter your travel dates like this: mm/dd/yyyy. No, Grand Oasis Palm All Inclusive doesn't have a casino. This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global). les chambres sont trs propres, seul soucis sur la taille des lits c'est vraiment petit! - Paty, "superbe lieu pour profiter du soleil de la plage en famille. Please note that all Special Requests are subject to availability and additional charges may apply.Parking is subject to availability due to limited spaces.In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. I would have rather waited until we were done eating for her to begin sweeping. - Bas, "Seafood restaurant is very good. 100 Lighting Way Secaucus, NJ 07094-3626 USA | Telephone: (201) 902-2000, Last updated: 07:00 AM ET, Sat November 27 2021. Children of any age are allowed.Children up to and including 12 years old stay for free when using an existing bed.No cots are available.No extra beds are available. I mean EVERYTHING. These fees and deposits will be charged at check-in, check-out, or the time of service. Other amenities at this all-inclusive property include free WiFi in public areas, an outdoor tennis court, and conference space. La piscine avec l'acces la plage. " Boulevard Kukulcan Km 4.5 Zona Hotelera Lugar familiar y espacios ideales para los ms peques de la familia", "At 7pm its still light out and you can swim! For example, when we were eating, my daughter dropped a couple of fruit loops on the floor and next thing you know.. a lady pulls up sweeping our feet. Firstly, please allow us to thank you for your preference for our hotel. Tell us! If you have questions or concerns about your stay at Grand Oasis Palm, call +52 998 848 7500 to speak with a front desk representative. One chaperon is required per 1-19 students/youths under the age of 18. This Mexican-style hotel has a kid's club with cooking lessons, a disco and a games area with a Wii and Xbox.

Many shops, bars and restaurants can be found nearby. There are also mezcal, tequila and wine tasting sessions. We need both a check-in and a check-out date to check availability. Airport (CUN), which is 17.3 mi away (30 minutes by car). Dear Oscar, During spring break, guests must be age 25 or older to check in. It might be worth looking up traffic trends near your hotel if you are worried about saving time. momondo compares 3M+ hotels and other types of accommodation to ensure you can find the best place to stay. In the object Grand Oasis Palm - All inclusive you will find such variants of leaving the car: Parking, On-site parking, Free parking, Private parking. With parking available at Grand Oasis Palm, you could always rent a car for as low as $6/day and park it at the hotel. The all-inclusive Grand Oasis Palm offers a private beach and is set 5 km from central Cancn, within the Hotel Zone. Some of the options may be extra paid. We regret not having met your expectations and we offer you our sincerest apologies for the inconveniences you experienced during your recent stay, this is definitely not the kind of service we want to offer to our guests. Enjoy the amenities of home away from home. Filter by price, amenities, free cancellation, enhanced cleaning, free breakfast and much more. Other recreation options include a children's pool. ", "Excellent service, good plp.. And kids could have a blast n pool", "The pool is really good, so are the drinks . For some downtime, families will love the relaxing Yucatan Jurassic River, a winding pool with a pre-historic dinosaur theme. Driving?

We went back and asked for a room on the side that we purchased. Cancn, Should There Be Required Dimensions for Airplane Seats? QROO. My 1 year old daughter, was hungry and wanted to go into the water. Bathroom had glass walls. This beachfront all-inclusive property offers plenty of amenities for couples including a beach bar, an outdoor pool, and 10 restaurants. Student / Youth policy (YEAR ROUND) Student / Youth Travelers are defined as any guest 24 years of age and younger traveling without legal parent / guardian and is applicable at ALL Oasis properties on a year round basis. Excelente, The 15 Best Places for Breakfast Food in Cancn.

Couldnt get it fixed. Im not sure if the cleaning crew opened the door, but it was 8 am. Enhanced food service safety measures are in place. Join ALG Vacations for our brand-new podcast, Kecia Milberg Joins Princess Hotels & Resorts, A Peek Inside the New Sandals Dunns River, For more information on Kukulcan Km 16.9 Lote 52-04 (Zona Hotelera Cancn, Mexico), "Excelente atencin!!!!! The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.

Much better place and no lines because you serve your self at the buffett.. Went to fix ac and left water all over the floor. Charges for extra guests may apply and vary depending on the property's policy. The property requires that guests younger than age 25 be accompanied by a legal guardian or parent. No passenger under the age of 17 years of age is allowed to occupy any room without a parent or legal guardian accompanying them. During our stay, the room we received had two doors on each side that connect it to another room.

Guests must make arrangements for check-in by contacting the property at least 72 hours prior to arrival using the information on the booking confirmation. Grand Oasis Palm All Inclusive features an outdoor tennis court and a marina. Tulum Esq. 17, Lote 50, Cancn, Quintana Roo, Blvd. The minimum check-in age for Spring Break is 25 years old. As a general rule, the Grand Oasis Cancn will be the only property that will accept Student / Youth GROUPS (not applicable to family travel). Dear Jose, We use the latest and greatest technology available to provide the best possible web experience.Please enable JavaScript in your browser settings to continue. With children in mind and at their disposal, the following have been prepared:Kid-friendly buffet, Indoor play area, Children''s playground, Kids'' outdoor play equipment, Entertainment staff, Kids'' club. Room had roaches.. inside and more than one. By creating an account, I agree to the Expedia, By signing into my Orbitz Rewards account, I agree to the Expedia, url The hotel is next to a pier, where you can take a 20-minute boat trip to Mujeres Island. Bonampak Sm 6 M1 L1, Cancn, Quintana Roo. Please note the legal drinking age in Mexico is 18. Yes, Grand Oasis Palm has Wi-Fi available to hotel guests. As a member, you receive price matching up until midnight before check-in. Available to guests are: Double, Family, Suite, Twin/Double. We asked for a discount and they denied that. We apologize for the treatment you received, our goal is to provide a respectful environment between our staff and hotel guests. The worst resort I have ever seen.. We liked the amenities of the hotel but the rooms were very outdated and old. Besonders gut hat mir gefallen, dass wir alle Zeit" - Anonymous, "Der Service war hervorragend. Wow! Destination & Tourism, 19 Hidden Travel Fees to Watch Out for This Summer Fees and deposits might not include tax and are subject to change. We regret the treatment you received, our goal is to provide a respectful environment between our staff and hotel guests; we guarantee you that we have submitted your comments to the corresponding departments to work on the inconveniences you encountered, and thus, continuously improve the service we offer to our guests. A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

We completed our check-in until 6:30 pm. It got to a point where our neighbors left the TV really loud until 3 am, and the lobby wouldnt pick up our call. Enjoy dining at The White Box, one of 10 onsite restaurants.

I am understanding you get what you pay for but I think I rather pay a little more to get better service.

Although its a buffet, they serve you the food and barely give you anything unless you specifically ask for more. There is a $206/night difference in the average price of 4 star hotels in Cancn ($388/night) and the average nightly rate at Grand Oasis Palm ($182/night). Kukulkan Km. Activities include kayaking, soccer, and cooking classes. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60C/140F.

The room to dirty . Get an overview of the top hotels in the most popular neighborhoods of Cancn, Experience Cancn from behind the wheel! Sharing Your Most Memorable Tahiti Moments, Aurora Expeditions Offering a Fly Component for 2023-24 Antarctic Itineraries, Popular Tourist Destinations That Still Have COVID-19 Travel Restrictions, 19 Hidden Travel Fees to Watch Out for This Summer, How US Airlines Rank for In-Flight Experience, Popular Destinations That Have Recently Eliminated COVID-19 Travel Restrictions. Banco Chinchorro, 1-01, Cancn, Quintana Roo, Km. We reiterate once again our sincere apologies and we are at your disposal, we hope to have the honor of receiving you again to improve your experience in our resort and change your perception of us. Airport (CUN): 30-min drive, 17.3 mi/27.9 km. Dear Matthew, (in 46 reviews), Location was great beach was amazing. You can typically expect your drive time from Grand Oasis Palm to Cancun to be 28min. All rights reserved. Yes, Grand Oasis Palm has a pool that customers can use. We are glad that you liked the amenities we have to offer in our resort. This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico) and Cleaning and Health Protocols (Oasis Hotels). Or, parents might need to indulge in the ultimate in relaxation by heading to the Sensoria Spa, which offers a menu of treatments that blend ancient and modern techniques and use only all-natural products. No, pets aren't allowed at Grand Oasis Palm All Inclusive.