Can you pls advise on the current situation and actually how safe is it to travel and stay there? I am staying there for 4 nights next week. In my opinion there Nizuc and Sunrise are of the same standard I suggest you talk to the provider you booked your trip with to gain more insight and if you wanted to request a specific area. Downtown is about 20 to 25 minutes away by bus or taxi depending on traffic; buses can be found on the main avenue in front of the resort. Hello Also, the weather here changes super quickly so you are guaranteed to see some sunshine, I wouldnt worry too much. Is there a waterpark close-by and is the beach kid friendly? Hey Lisa, the seaweed in Cancun is minimal right now. . The decor in the common areas and in the 372, The upscale, all-inclusive Panama Jack Resorts Cancun is a family-friendly beachfront property in the Hotel Zone, and one of the best values in Cancun. Things you buy may earn us a commission.

There will be 8 of us, 4 adults and 4 children staying at the Grand in March and we are hoping to go on some outings to the sister resorts. Your email address will not be published. The gorgeous course includes landscapes typical to the region including jungle, lakes and dunes.

The atmosphere and decor are polished,and rooms include marble bathrooms with double whirlpool tubs plus balconies with lagoon or sea views. If you are staying at The Grand can you use Moon Palace without an extra costs ? Thank you very much Sarah. Let me know if you want us to help you arrange any tours while youre in the region. Glad you love the site, we work hard to provide our customers with honest, relevant, and up-to-date information. We offer free, unbias advice, and can help you book and save you money. We are at the Reef Playacar before Moon Palace. Let us know if you have any more questions about your upcoming vacation here in paradise, AKA Playa Del Carmen! Hola Brenda, one of our expert Travel Specialists will be with you shortly to discuss booking your private transfer and the different options for outings in the region. Playacar Palace is one of those hotels and has a beautiful beach. Located between the Sunrise and Nizuc lobbies.

We did spot some wear, particularly around the rooftop pools, but everything else is largely in good shape and manages to draw plenty of happy repeat guests. Plus, well get you all the perks and discounts you are entitled to. Thank you! Reservations are required (see Public Relations), but going here for dinner will almost feel like you are leaving the resort. Is it for all rooms or just some? Hope this helps. Thanks for reaching out. The Ventura Park ticket is around $40 and to swim with dolphins is $60 but is subject to change based on availability. Our family has a Palace membership and we have traveled to several of the Cancun resorts. If you havent booked any excursions, check out our page, we have a ton of great ones. Thanks for the reviews. Set directly in the middle of Cancun's Hotel Zone, this hotel is surrounded by all manner of other large-scale properties. Therefore, is there a big difference between the Nizuc and Sunrise and would there be a better pick for us between the two? Can you explain resort credit to us.

I suggest you speak with the front desk upon arrival in regards to reservations. , PlayaDelCarmen.com 2020 | All Right Reserved. and how about non alcohol drinkers? . I and many of the team have drove in this area for many years and never encountered any problems. Theyre local and know these hotels and region better than anyone. Hello Shannon! Ive heard most of the pools are heated is that true ? All of the buildings are pretty much the same in terms of quietness. Yes, there is Uber available for usage in Cancun, however, it may be cheaper to get yourself a local taxi, but for those, you would need cash so it would mean converting some money into pesos. If not, I am happy to send a quote if there is availability. Hi after reading this I talked to a friend who had been down the Moon Palace Nizuc and said it was great. The Cancun International Airport is located at a 7 minutes walk from the city. This is a great option for families that want more living space or have 3 children. A few negatives Ive read: -Huge resort: golf cart required to reach the other buildings in the hotel. I will surely made it public aswell. Hope you enjoyed my review of the Moon Palace Cancun! For info on these editor-selected items, click to visit the sellers site. Is there another dolphin swim close to the Moon Palace? Buffett The Nizuc Playroom is open daily from 10 am until 10 pm and the Sunrise Playroom is open daily from 8 am until 10 pm. Thanks ste, Hey Ste, yes this is correct. The sections you want to visit are available through bus rides, golf carts, or just being walked about in a golf cart. The Iberostar Quetzal in Playacar is a great option for families, and the beach there is simply stunning! According to our sources, the ferry company Barcos Caribe belongs to the ex-governor of Quintana Roo who is currently in jail now for stealing millions of dollars from the state. Thank you so much. It is swimmable but far from the typical Caribbean water you would expect. We are hoping to use one of our days of stay to visit a different resort with a very nice beach. A private transfer is a private pick up that will take you from one place to another. Hope this helps. I have heard that the water park at Moon Palace Grand is closed due to safety concerns. In Ocho Rios in Jamaica, just minutes south of Cancun, Coral Suites resorts provide the best all-inclusive vacation experiences with eight oceanfront beachfront venues. Read on for more details.. One of our awesome Travel Specialists will contact you shortly with additional information on The Moon Palace! Is there any area we should request rooms in? This place is needed fantastic! This is a great source of information, but now Im a little nervous about having booked at the grand in December due the comments about the beach. Taking a taxi will take you approximately thirteen minutes to reach the Grand Cancun All Inclusive, Cancn. My family is planning a visit to Moon Palace in April. Transportation is not included, but if you want to spend the day at any of the following sister resorts, you can enter with your existing wristband and use their services and beach. Hola Clint! Family Rooms include beach toys and arm floats, plus juices and milk in the fridge. Where can we get the best of all of these worlds??? great site. Hello! The Tequila Restaurant focuses on Mexican and international buffets for breakfast, lunch, and dinner, while Bocelli serves Italian and Mediterranean dishes for dinner only. From the start I had a horrible experience. If you would require our help getting from one help to another contact me at sarah@playadelcarmen.com and I can give you a quote. Any idea if this is possible? Hope this helps to ease your worries. Excited to hear youre thinking of coming back soon. The quick overview is that the resort is fabulous, but not for beach lovers. Moon Palace Cancun appears to be a great family and teen friendly all-inclusive resort. How Far Is Moon Palace Cancun From Airport? Hola April!

Looking for the best family resort. The water park is our main reason for considering this resort and we would probably not choose it if the park was closed or not safe. Over 10 restaurants, 24-room service (I always feel like this is a treat! If you want a little adults-only time, guests aged 18 can also visit the Isla Mujeres Palace. The beach is long and wide enough, but you need to know that the water offshore is quite dark. We are concerned about safety so like the idea of staying at an all inclusive where we are more isolated rather than an in-town hotel. . Ladies if you are looking for an easy and fun place to plan your wedding.LOOK ELSEWHERE. great question, no, the only rare case is when people have mistakingly drunk the tap water. I hope that helps have a wonderful trip and let me know if youd like to get booked in on any tours. One glaring example of their weakness in this realm: I was at a buffet that included beans frijoles and the label on the dish clearly warned no vegetariano / not vegetarian meaning the beans no doubt had something like pork or chicken mixed in. Have a wonderful trip. Hi Lee, yes they do. $50 pesos a day is more than enough, it equates to around $2 USD. So I am booked to go to Moon Palace in February and I am now getting a little freaked out about the whole beach situation. 1 888 537 9797, Please have someone call me regarding a December trip I want to book, 215 603 5383. Travelers beware: what is offered is not what you get. They even still got my father/daughter song wrong even after I corrected it and had text messages to prove that this was confirmed. We all live here in Playa del Carmen and dont feel in danger, but there have been no reports in Cancun so the news shouldnt put you off having an amazing vacation. What is a private transfer and how do we arrange for one? The rooms are great. Regarding Dolphin swims However, you must pay a 16% tax at time of check out on the total amount of resort credit used. Balconies look out onto either the sea or the resort and come with seating like day beds and cafe chairs. Hi, is true that anyone staying at the Beach Palace has access to a free shuttle to Moon, but at Moon Palace you must be a member to use the shuttle to visit the Beach Palace. Hi there, can you tell me how much a day pass for the Grand would be if we stayed at Sunrise? Tip room service ? Hola Janis, I believe thats per family but its worth checking with the hotel directly.

You will need money if you plan on going outside of the hotel. Hello.

Want to check out the resort for the day? Maybe perhaps a few that could be considered a MUST SEE.. going for 10 days so have $2000 to work with. Sarah, will you please send me the information on the private transfer? https://projects.jsonline.com/topics/mexico-blackouts-investigation/, Hello Jessica, this time of year every year we always see an increase in media like this. They offer garden, beach and gazebo venues. I can send you details and prices if you would like.

Id originally emailed the hotel, but as they have not replied I assume the park is not open, hence my email to you. How much are they?

Its also much cheaper if you book with us or online. we didnt book the family suite.

Something which is definitely not recommended in all of Mexico. So to be clear, the beaches at MOON PALACE are pretty much so-so at best and it appears fro what I am reading, its really not possible to just walk into the clear blue water. It is EXTREMELY unlikely that violence will occur in the resort but rest assured all staff members will have been briefed on how to handle such situation should it arise. I am going the following month to Moon Palace and based on recommendations I too am planning on going to Playacar for my beach time. If you want a little adults-only time, guests aged 18+ can also visit the Isla Mujeres Palace. Is the Grand at moon palace in Cancun or in Maya Riviera? Also do you know which of the building #s are considered to be the new Grand and not the renovated Grand?

Along with the beach, these areas make up the main social hub at the resort, and a constant array of entertainment means that there's never a dull moment at the hotel. Ive passed your inquiry on to our dedicated travel team here at PlayaDelCarmen.Com, they will be able to advise you better with what youre looking for. I hope that helps. Thank you. One of our awesome Travel Specialists will contact you shortly with more information on this awesome family friendly resort. If you plan on getting taxis around bring smaller bills like 20-50 pesos as its just easier to manage, cab drivers dont always have correct change. Very few items in the gift shops are eligible. We are really hoping to find a place where he can play with other kids and interact with the counselors, not sit around and play video games. Cab or bus? Enjoy your trip, and dont forget if you need any help with tours, or transfers during your stay call us on our toll-free number Hey Julie, thanks for your kind words. Also was wondering is it worth Visiting Tulum & Beach? The beaches at Playacar are incredible, white sand and blue Caribbean waters. WOW!! Gran Caribe Real recently changed to Panama Jack Resorts Cancun. Thanks. The marble bathrooms are generally a step above much of the area competition, with handsome vessel sinks, a good amount of counter space, and separate showers and whirlpool tubs built for two. Hi, we are planning a 4-5 night getaway with our teens, age 18 (son) and 16 (daughter). There are ramps for access to every service in the hotel. Being the largest convention center in Cancun and the Riviera Maya, it has been used to host events from Mexico Showcase & Travel Expo to COP 12 and Mainstreaming Biodiversity Expo. Is there a way to get a deluxe family sweet that is on the lower level with your own mini pool outside? I am booked for August this year and am travelling with 14 year old have told boys.