No solid solution found yet on with tech support now. The cutting blade will continue to rotate for a few seconds after the motor is shut off. You may find your mower battery lasts as it should, but there seems to be many owners that report batteries that dont last long enough. To stop the motor: Release the bail switch. is died. I hope you dont get me wrong here: I think Greenworks lawn mowers are very good mowers, but like any branch, these machines too have some little issues. OPERATING YOUR LAWN MOWER SLOPE GAUGE (See Figure 8) WA R N I N G Slopes are a major factor related to accidents involving slips and falls, which can result in severe injury. Charge the new battery pack before use. Make sure you are using the correct battery size for your model lawn mower. You may be able to check the level of charge on the battery for some models using an LED lighting system. Check the cable to see if it is too loose. Also switch to a side chute instead of mulching for thicker grass.

You can repair these loose or pinched connections using a wire nut. Mow across the face of a slope, and never up and down. However, a few components we havent mentioned in detail that are relevant here are its start switch and motor. SYMBOLS The following signal words and meanings are intended to explain the levels of risk associated with this product. If the machine is not going to be used immediately, do not insert the key. Hopefully, your Greenworks mowers starting troubleshooting doesnt come to this point, but if it does, you might have a pricy solution on your hands. Every two months of storage, charge the pack as normal. Read all safety rules and instructions carefully before operating this tool. Check the connection between the motor connector and the battery. You need to take the slack out of the cable. My level 4 height adjustment falls to level 3 randomly while cutting. Occasionally wipe the mower clean with a dry cloth. REMOVE BATTERY. In fact many of their models are high rated in my overall TOP 5 Best Walk Behind Lawn Mowers Comparison Test as in general they are awesome mowers. The batteries show full power. Keep this manual in a safe place for future reference, and consult it regularly. Verify that the lawn is free of stones, sticks, wires, and other objects that could damage the blades or the motor. Please study them and learn their meaning. 1 2 3 Fig. Take the old battery pack to a recycling center that accepts lead acid/lithium ion batteries. Are you looking for a new mower? When your Greenworks battery gets excessively hot, the mower will shut down. You can use a standard 120V outlet. Then it ran enough to cut the small plot. Please answer. Place battery in and go. This lighting system varies by model. Powered Outdoors is a reader supported site. Use only a GREENWORKS replacement blade. Lets have a look at some mechanical problems that are specific to GreenWorks lawn mowers. A weak battery right from the start will not get better on its own! OPERATING YOUR LAWN MOWER STARTING/STOPPING THE MOWER (See Figure 5-6) To start the motor: Open the battery door and insert the key into the slot. Mower cutting grass Lawn is rough or uneven or, Mower not mulching Wet grass clippings sticking to, Mower hard to push. cutting height for the mower to cut evenly. So much for the double protection of the cable and button. SYMBOL DESIGNATION/EXPLANATION V Volts A Amperes Hz Hertz W Watts Hrs Hours Precautions that involve your safety. A Greenworks mower will also not start when it has loose or pinched wires; a bad safety switch; or debris collecting under the deck. I left it covered all winter and today was the first time I used it in 2022. It is not uncommon for grass clippings, dirt and other debris to stick to the underside of your Greenworks lawn mower deck.

Battery may require service or replacement. Top 5 Comparison Charts will definitely ease up your buying decision!

Operating the mower on a slope requires extra caution. Inspect the product carefully to make sure no breakage or damage occurred during shipping. Tried to get it to run several times without success. (See Fig. The underside of the mower deck should be cleaned after each use, because grass clippings, leaves, dirt, and other debris will accumulate, which will cause rust and corrosion. Not following these procedures wont allow the mower to start: Greenworks Push Mower Starting Procedure: If any of your safety switches fail, including the bail switch, your mower may fail to start. Not only are these components usually pricy, but they are best handled by individuals with extensive mechanical and electrical knowledge who can safely remove the damaged parts and reinstall new ones. Same issue here. You will most likely have lights on the battery that indicate the level of the battery charge. High grass, rear of mower. For your safety and the safety of others, never operate your mower without all of the safety switches in working order. Do not attempt to modify the plug. This post may include affiliate links. There are many electrical wires running through your lawn mower. Mowed my yard last night. Tighten the lower handle with the cam locks on both sides.

Now I cant get it to run more than 5 seconds. Im not sure if these manufacturers are just playing a prank on us or it is a safety thing. Remove any build-up of grass and leaves on or around the motor cover (do not use water). Never dispose of battery in fire or regular household trash. That is very helpful, like a tribe helping each other in their own ways. Check the installation of your battery to make sure it is securely in place. With the battery securely in place, insert the safety key. I looked online and found I should NEVER! Align guided ribs on battery pack with grooves in the products battery port. Be sure to check the blade and to sharpen it at least once per year, as described in the Maintenance section. Have you had good luck with your mower or has yours been a pain in the grass? Make certain the handles snap into place securely. sure the carriage bolts are seated properly. Carefully unlock and remove the battery pack. The popularity also means that more than one person has likely faced the mower issue that you are up against. Cam locks Handle knob Cam locks Fig. Stop the motor and wait until the blade comes to a complete stop before removing the grass catcher or unclogging the chute. SAFETY INFORMATION For battery pack storage longer than 30 days: Store the battery pack where the temperature is below 80F and away from moisture. OPERATING YOUR LAWN MOWER CUTTING HEIGHT ADJUSTMENT (See Figure 7) When shipped, the wheels on the mower are set to a low-cutting position. Tighten the upper handle with the cam locks on both sides. You can do this with a pair of pliers. I have a greenworks mower, batteries are starting to die. WA R N I N G Toxic materials must be disposed of in a specified manner in order to prevent contamination of the environment. There are a lot of GreenWorks lawn mowers sold on Amazon or any other Online Retailer. The 4 Most Common Greenworks Lawn Mowers Problems, TOP 5 Best Walk Behind Lawn Mowers Comparison Test, 5 Reasons Why You Shouldnt Buy a Robot Lawn Mower (Yet), What Is a Hedge Trimmer? I live in Grand Rapids Mi and have not found any one who works on battery operated lawn mowers. CHARGER SAFETY RULES Charge the mower battery in a dry area that is protected from the weather. OPERATING YOUR LAWN MOWER EMPTYING THE GRASS CATCHER BAG (See Figure 9) Stop mower, allow blades to completely stop, and remove key. I have same problem. Wiggle wires to check for a short. Batteries begin to fail because they become old, are exposed to extreme temperatures or they fail mechanically. Insert the key. Call toll free helpline, at 1-888-909-6757 or replace battery. If you discover that either of these pieces is damaged and likely the cause behind your lawn mower not starting, youre probably better off taking your Greenworks lawn mower to a professional repair shop instead of fixing it yourself. It was fine last year. Dont do anything to the cable It will void your warranty. Repairing a damaged wire yourself can void warranty. The use of parts that do not meet the original equipment specifications may lead to improper performance, and may compromise safety. Ive started using my father-in-laws 40v 20 Twin-Force lawn mower, and Im perplexed by the battery leds. Fig. Before using the mower for the first time, raise the cutting position to the height best suited for your lawn. One very common problem on some of these models has to do with the cable that controls an automatic shut off. As a reminder, always remove your battery before working on the deck. How do I know when the battery is down to 0.5 Ah? This will reduce the risk of explosion and possibly injury. Greenworks 16-Inch 40V Cordless Lawn Mower, 4.0 AH Battery Included 25322. SAFETY INFORMATION BATTERY SAFETY RULES Battery tools do not have to be plugged into an electrical outlet; therefore, they are always in operating condition. 5) Press and hold the safety lock-out button (1). Before disposing of damaged or worn out Lithium-Ion battery packs, contact your local waste disposal agency for information and specific instructions. Place the battery pack on the mower. TROUBLESHOOTING PROBLEM The mower does not start. Most of the blades that come with GreenWorks mowers are not super sharp. How do you know what cable to tighten up for problem #1 our greeworks pro does not start and the battery is fully charged. Wait until the grass dries before mowing. Lift the rear chute cover and reinstall the grass catcher bag as described earlier in this manual. You may find it on the battery, on the mowers indicator panel or you may have to place your battery on the charger to read the charging status. I dont see any where in the instructions how to do this. Just make a bend in the cable carefully to remove any slack. The battery is not attached to the motor. Many users report this cable being too loose and as they use the mower a few times the cable gets even looser. Just because you purchased a good mower doesnt mean it will be problem free. It takes about 6 Amp hours to mow my lawn, depending on how long it is. No gas to get old and gum up the system. Wash those and it should work fine. 2 Fig. Do not charge the battery in a wet location. I dont see why they cant trust us with sharp blades on a brand new machine. Become familiar with all controls and their proper operation. Greenworks mowers use a battery that will need to be charged using a battery charger. Large amounts of grass in the electric lawn mower deck might be inhibiting your blades ability to rotate which can be the root cause of the lawn mower refusing to start. The internet may have a dark side, but the benefits are numerous thanks to the collective brain that can solve some issues, whether they are lawn mower related or not. For your safety, use the slope gauge that is included as part of this manual to measure slopes before operating this unit on a sloped or hilly area. A Greenworks lawn mower wont start when it doesnt have sufficient battery power due to using the wrong size battery, incorrect battery installation, a dead battery or one that will no longer hold a charge. When installed correctly, the hooks on the grass catcher will rest securely in the slots on the handle brackets. My mower was lightly used for 20 minutes. You can test each switch by temporarily bypassing them with a jumper wire. We participate with several affiliate programs by sharing links to products and sites we like. GREENWORKS, at its own discretion will repair or replace any and all parts found to be defective, through normal use, free of charge to the customer. The battery should slide into the grooves of the battery compartment. The average lawn should be between 1 1/2" to 2" (3.8 to 5 cm) during cool months and between 2" and 3 1/2" (5 cm to 8.3 cm) during hot months. Check underneath the deck and scrape any debris that has collected. What do you think of the mentioned Greenworks lawn mowers problems? We only used it for 1/2 year and it sat all winter. The cable moves fine. ASSEMBLY INSTRUCTIONS UNFOLDING AND ADJUSTING HANDLE (See Figure 2) Pull up and back on the upper handle to raise the handle into operating position. 6 1 C A U T I O N Do not attempt to override the operation of the start button or bail lever. Whenever you get a new electric lawn mower, or one that is just new to you, make sure you check its user manual to know all of your Greenworks mowers safety features and safety recommendations. You can also use a multimeter to identify a short. 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 PART NO. Also, check with Greenworks if you are still covered by its manufacturer warranty. That means that sometimes there will be GreenWorks lawn mowers problems since this is such a popular mower. If these instructions are not followed, it could endanger the personal safety and/or property of the operator and others. CONTENTS Contents. 2 Product specifications.. 2 Safety information.. 3-7 Symbols SAFETY INFORMATION GENERAL SAFETY RULES READ ALL INSTRUCTIONS CAREFULLY WA R N I N G This symbol indicates important safety instructions. If you feel uneasy on a slope, do not mow it. Remove battery; check under deck for jams. LIMITED FOUR-YEAR WARRANTY GREENWORKS hereby warranties this product, to the original purchaser with proof of purchase, for a period of four (4) years against defects in materials, parts or workmanship.