The usual security going into Nairobi hotels was there but wasn’t too intrusive and once inside the staff were fantastically polite and helpful.”, “Since the renovations have been completed the entire Serena experience is luxury from the welcome during check in to the helpful service at check out.”, “The property is clean, friendly staff and good food including a superb breakfast, but i was surprised that during check in no welcome greetings, a welcome juice or a offer for a seat as we waited in...”, “I especially like the ambience of the hotel, and the friendliness of the staff. All cribs and extra beds are subject to availability. The breakfast buffet is extensive and includes some local dishes as well as standard buffet fare. All distances are measured in straight lines. The main parks are: Aberdare National Park, Amboseli National Park, Hell's Gate National Park, Lake Nakuru National Park, Meru National Park, Mount Elgon National Park, Mount Kenya National Park, Nairobi National Park, Tsavo East and Tsavo West National Park. By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. We're sorry, but there was an error submitting your comment. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams. Nairobi Serena Hotel is pleased to announce the completion of the phase one of its ongoing refurbishment that will be open from 1st September 2018. The largest tribes of the Nilotic are the Maasai, Turkana, Samburu, Pokot, Luo and Kalenjin. Featuring an outdoor swimming pool, a sauna and a free private carpark, Nairobi Serena Hotel is 10 minutes’ drive from Nairobi National Museum. The rooms are beautiful and the facilities are great and the location was central for my meetings. This service may contain translations powered by Google. The only way to leave a review is to first make a booking. The 24-hour front desk can organize concierge, limousine and baby-sitting services or make an appointment for guests at the on-site hair salon. A Member of the ‘Leading Hotels of the World’ group. For bookings made on or after April 6, 2020, be sure to consider the risk of the coronavirus (COVID-19) and associated government measures. Respect the privacy of others. Inspired by both African and international cuisines, Nairobi Serena Hotel has crafted a gastronomic oasis, where inspired delicacies serve modern tastes. If you booked through us and want to leave a review, please sign in first. If you stayed at this property through Booking.com, you can write a review. Read more, “The renovated Nairobi Serena is amazing! 100% Bonus Miles at all Serena Hotels across Asia on rooms Contact - Africa George Williamson House 4th Floor, 4th Ngong Avenue P.O. Top Location: Highly rated by recent guests (8.9), Continental, Full English/Irish, Vegetarian, Halal, Gluten-free, Buffet, 끸 Our Nairobi hotel is centrally located with lush gardens, 5-star services and elegant accommodation. Indeed nearly all of the famous safaris of colonial history set off from here, some with lines of ‘bearers' miles long. RecentlyrefurbishedtheSerenaisintopform.Carol'scappuccinosaremagnificent,thenewPanAsainrestaurantanabsolutedelightandallinallafirstclassexperience.TheyarereallyontopofCOVIDtoowithexcellenthygeneanddigitaltemperaturecamerastoidentifythosesuffering.Highlyrecommended. 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