Cancellation and prepayment policies vary according to accommodations type.

Hotel, If you are a vegetarian, do not stay here. In case you require an invoice it will be provided by a VIAJES GRUPO TURISTICO INTERNACIONAL S.A., local invoices are not available. Dear guest, First of all, thank you for choosing one more time our little paradise for your Mexican holidays! Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. What also made our vacation special was entartaiment team! Beaches were nice and there was a good set of activities. Guests are required to show a photo ID and credit card at check-in. My fav was the buffet which offered a delicious and changing selection. Our room was clean on arrival. Dear guest, First of all we want to thank you for trusting in Bahia Principe Luxury Sian Ka'an. There were a couple of issues with the room but they were addressed by management immediately and maintenance rectified everything within an acceptable 3 days. If we find any, we delete them and, if necessary, take action against whoever is responsible. Maiko Quality of food good. We will be more than excited to welcome you many times more at our Bahia family ! Unpaid reservations will be canceled prior to arrival. Unfortunately every review does have a negative side. Claim your listing for free to respond to reviews, update your profile and much more. To get the overall score, we add up all the review scores and divide that total by the number of review scores we received. Our Best regards from sunny Mexico, Tania Velzquez Bahia Principe Luxury Sian Kaan, Having the worst experience. App does not recognize my reservation. Did they pay their bills? Some of the restaurants were not so good as far as the food but the buffet was good. The jungle canopy has grown over the years.

There is no better reward for our work than reading the excellent time that you had due the excellent services and attention from all our staff. Does Bahia Principe Luxury Sian Ka'an offer any business services? On arrival our room was as selected, superior garden with tub in Villa 9. Room. Kind regards and have a great day, Tania Velzquez Bahia Principe Luxury Sian Kaan, Hotels near Bahia Principe Luxury Sian Ka'an, Grand Palladium Hotels & Resorts in Akumal, Adults Only and Adult Friendly Resorts Akumal, Hotels near Jet Ski Rentals and Parasailing - Princara Water Sports, Hotels near Akumal Monkey Sanctuary & Rescued Animals. sian erwachsenenhotel schauinsland We have stayed at several of Bahia Principe hotels and this one was definitely the best! We tried to hail a cab to go eat dinner at a local restaurant not at Bahia but the cab fare was $40 one way! The accommodations will provide you with air conditioning and a balcony. The staff was helpfull. Are there opportunities to exercise at Bahia Principe Luxury Sian Ka'an? Accept our sincerest apologies for any inconveniences you may be experiencing, I have reported this situation to the department in charge. Yes, guests have access to a pool, a fitness center, and fitness classes during their stay. Your evaluation is of special importance and please be assured that we have shared your feedback with the rest of the team. We tend to notice the small things such as Juan being visible and fist bumping the serving staff in the buffet. When they finally got it up and running by Tuesday, there was no availabilites at any of the restaurants thus making us only eat at the buffet which is not the greatest. That's how we know our reviews come from real guests who have stayed at the property. Shows are varied and descent. Error: The spice flavours are there but the heat is missing, so if you prefer really hot food ask the chef during ordering, he will kick it up a notch. They say free cancelation. I was a great locatiin close to the lobby.

Deluxe Garden Junior Suites and Deluxe Penthouse Junior Suites are larger than the Junior Suites and the Deluxe Junior Suites. Amazing! It is great to read this amazing review regarding the service received during your previous stay at our hotel. We've sent you an email so you can confirm your subscription. Easy to spend a week here! They fixed that, I could check in, but will not allow me to book restaurants as promised, my transfer as promised. Are any cleaning services offered at Bahia Principe Luxury Sian Ka'an? facilities, amenities, location, but most of all the staff. Is this how they get out of canceling your reservation (not that I. even tried to do that). However, who could resist playing corn-hole with Adrian, certainly not me! Yes, pets are typically allowed, but it's always best to call ahead to confirm. This property has currency exchange on site. We have people and automated systems that specialize in detecting fake reviews submitted to our platform. Actual travel distances may vary. Our server Itzey was very friendly & attentive. * We really regret you were not impressed with some of our services, we have taken note of these comments and we will share them with the departments in charge in order to take proper measures to guarantee our guests' enjoyment. were so attentive, helpful and overall wonderful during our stay: At the Sian Kaan lobby bar: Johvanny, Carlos, Randi- they joked around with my husband and I, they were always smiling and happy to her us whatever we wanted to drink. Booking not found double-check your booking number and PIN then try again. Please, approach our public relations desk and contact one of our Guest services managers, they will be happy to assist you. These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. Choose your currency. Yal Ku Buffet - still excellent for breakfast, lunch and supper. everyday dishes are different.

Alux Excellent. Yes, Bahia Principe Luxury Sian Ka'an offers airport transportation for guests. Your evaluation is very important for us, positive comments always motivate the staff to provide excellent service please be assured that we have shared your feedback with the rest of the team.

We hope you give us another opportunity in the future to restore your confidence in our chain and offer you a totally different experience. emails, phone numbers, credit card info), Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence, Impersonation (i.e. Please dont include personal, political, ethical, or religious commentary. An array of activities can be enjoyed on site or in the surroundings, including snorkeling. Payment at the property is not accepted. loved that we had access to the other hotels as well depending on what you were looking for. Free drinks, and the people were very helpful, polite and humble. sian principe kaan temptedyou After their trip, guests tell us about their stay. Such a great resort that I extended my stay! He helped us many times with questions and personal issues. Own or manage this property? Todo el hotel impecable. Is parking available at Bahia Principe Luxury Sian Ka'an? Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay. Top room amenities include a minibar, air conditioning, and a flat screen TV. Nemesio at akumal pool bar and Misael at the akumal beach bar - super job thank you! Stay elsewhere if possible. Bar fully stocked and bathroom with towels and toiletries. Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge. akumal principe There are many 4 and 5 star resorts in the Yucatan, but the people at Sian Ka'an made this resort stand out. Booked based on reviews. I've emailed customer service 5x. Dear Guest, On behalf the management and all the staff from the Bahia Principe Luxury Sian Ka'an we would like to send you our appreciation for choosing us. nice location. The food at Sian Kaan is easily the best of all the Bahia Principe properties (which you have access to as an SK guest). The area was kept clean and sanitized. could do to help us! It was good value for the money., Amazing food, a'la carte restaurants, drinks and Service. They make sure you have all you need all the time. experience inclusive bahia principe resorts vacations friends Your current language is English (US), Carretera Chetumal Km. they all looked after us from start to finish and I miss them already! But this didnt bother us since we loved walking the 30 minutes in the morning and come back to the hotel with the train which runs every 15 minutes.

While I understood that the. He was sent away and told to return after we had eaten!! Everything exceeded my expectations once again. You can sort and/or filter them by time of year, review score, and more. Bahia Principe Luxury Sian Kaan - Adults Only - All Inclusive has been welcoming Booking.com guests since Mar 9, 2015

sian akumal However, we wont display any reviews that include or refer to (among other things): To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site. Ask for a bed topper if you normally sleep on a soft mattress, Dear repeat Guest, We would like to express our gratitude for choosing our hotel once again for your vacations. Hotel Beach very nice located. Our best regards, Tania Velzquez Bahia Principe Luxury Sian Kaan, Already missing our three weeks we spent at SK in January/22. We have more than 70 million property reviews, all from real, verified guests. We hope that we will be able to welcome you back soon . We will be more than excited to welcome you many times more at our Bahia family !

everyday dishes are different. thank you all., We have been here two other times and have really enjoyed it. great staff. Sign up and we'll send the best deals to you. Reviews are most valuable when they are original and unbiased. They're also applicable regardless of the comment's tone. The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. There was a problem loading the reviews. Super mis expectativas0. We want to give a very special shout outs to the following people who. All distances are measured in straight lines. Water was hot in shower, vanity faucet, and in the bar sink area. service we used twice and the chef was accommodating to dietary issues. The resort and staff were fantastic. The vast selection of restaurants and entertainment. We tried eating room service breakfast before leaving on a fishing trip but they dont operate until 7am, so we came to the 24hr snack bar and got ignored. And Carmen- the level of service her and her subordinates provided was just excellent!!! Guests can also give separate subscores in crucial areas, such as location, cleanliness, staff, comfort, facilities, value, and free WiFi. At one point I ordered a margherita pizza with no tomatoes and they brought it to me with no sauce. At Bahia Principe Luxury Sian Kaan - Adults Only - All Inclusive you will find a tennis court and a fitness center Other facilities offered at the property include entertainment staff, a nightclub and luggage storage. The vast selection of restaurants and entertainment. Some people we spoke with seemed to have that expectation, and appeared to be somewhat disappointed, therefore, I want to set a realistic expectation. This property has taken extra health and hygiene measures to ensure your safety is their priority, Great location and facilities for couples, How to get to Bahia Principe Luxury Sian Kaan - Adults Only - All Inclusive from Cancn International Airport. I've called the #800 and the hotel directly both times I get cut off with getting to a live person. In the Entertainment staff Jonathan is a hardworking, friendly and energetic young man! Get exclusive access to members-only deals by email. Hacienda Dona Isabel: karaoke bars, shows, live music and disco. Our room was very spacious and the air con was amazing!! We hope you will visit us again and we will do our utmost to accommodate your needs and make your stay enjoyable. This is the version of our website addressed to speakers of English in the United States. Tripadvisor performs checks on reviews. We are thrilled to read you loved our entire facilities and makes us proud to prove you felt the excellent atmosphere we have created for our guests. Roque- mil gracias por tus atenciones! My room was immaculate and housekeeping were both prompt and thorough. if the writer is claiming to be someone else).

Copyright 19962022 At the Adult Only Sian Kaan we have gotten everything we were looking for in our holidays! Please note that all Special Requests are subject to availability and additional charges may apply. Baha Prncipe Hotels & Resorts. principe bahia luxury pablo sian ka don shuttle resorts beach akumal tripadvisor 250, Akumal Quintana Roo, 33000 Akumal, Mexico, Bahia Principe Luxury Sian Kaan - Adults Only - All Inclusive, Excelente todo. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details. Respect the privacy of others. Great thanks for Victor for amazing morning joga and also Anahi, Valentino, Gustavo and others for lot of fun activities. If you feel like visiting the surroundings, check out Xcacel-Xcacelito (3.4 mi) and Kantenah Bay (14 mi). Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated. Each review score is between 1 and 10. The food arrived within half and hour, fresh and tasty. Our room temp could not be changed and/or it was being controlled so we couldnt adjust it. Sone if the flavored alcohol drinks tasted of artifical sweetener which I did not like. Your reservation charge will appear on your credit card statement under the name of: VIAJES GRUPO TURISTICO INTERNACIONAL S.A. Please enter the dates of your stay and check what conditions apply to your preferred room. Read more about possible travel restrictions before you go. !, Excelente todo. Booking.com. Positive comments always motivate the staff to provide excellent service, thank you so much. Thank you for taking some time to express your impressions during your stay with your Bahia Principe family. Main buffet- Anabel decorated the breakfast table with flowers, michas gracias Anabel. Good breakfast buffet, and great dinner options. Of course this only maintains a safer environment if all guests follow the rules!! Eric and pedro at the lobby taking care of the luggage. Something went wrong please try again later. We stayed at kore in tulum Last year and had a way better experience. Bahia Principe Luxury Sian Kaan - Adults Only - All Inclusive accepts these cards and reserves the right to temporarily hold an amount prior to arrival. Bahia Principe Luxury Sian Ka'an Features, Carretera Chetumal - Cancun Km 250, Akumal 77760 Mexico, All linens sanitized in high-temperature wash, Hand sanitizer available to guests & staff, Daily temperature and symptom checks for staff, Bahia Principe Sian Kaan ridiculous place,outdated,under stuff, no sense of urgency when it comes the need of consumers or its guest. Hotel itself is beautifull place but great People working there is for sure the main reason for us to comeback there soon!!!! Loved Sian Kaan as it was the quietest and more chilled (adults only) resort., Good breakfast buffet, and great dinner options. Good food, waiting staff, personal butler for the Jacuzzi, bar staff, cleaners, various restaurants, Approximate prices in PLN for a 1-night stay.

Faustino- smiling, attentive and always had a good attitude Alina- wonderful personality, always smiling and was eager to help in any way. Theres very little vegetarian options. This lets us know our reviews come from real guests like you. Currency Exchange: Need local currency? For us it was the problems we had with our mini bar, sometimes not getting filled or missing items out when they did fill it which made us have to complain at least 5 times to Concierge, something we could have done without. Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. They do not have a tandoor so the naan bread is your typical supermarket type. I received special treatment from the poolside bartender Carlos, he knows how to mix customized drinks. What guests loved most about nearby beaches: Personal or sensitive info (e.g. I went to BP-Sian Kaan with my best friend for 4 nights, but ended up extending for a total of 7 nights! Reception Desk A huge thankyou to Lindo (?name). Its a quiet place, no rowdy music. We hope to have the opportunity to welcome you again in the future. Get the travel advice you need. In the Entertainment staff Jonathan is a hardworking, friendly and energetic young man! The most helpful contributions are detailed and help others make better decisions. A proper follow-up to your comments will be given right away. Regards from The Mexican Caribbean! Kind Regards from Mexico, Tania Velzquez Bahia Principe Luxury Sian Kaan, Second day in to visit transport cart crashed and they just left it , also woke up at 4.30 by workmen and lorry's also 3 days without a/c , then moved but overall most of staff was nice but to sack driver and refuse to give accident report , not good enough, Dear Guest, Thank you for choosing us as your holiday destination; it was a great pleasure to welcome you! Melissa from animation- just a wonderful and very energetic young lady. We will be more than excited to welcome you many times more at our Bahia family !

Thali Good Indian cuisine. This resort is 59 mi from Cancn International Airport. Ive also been to Coba twice, and Tulum. Hotel itself is beautifull place but great People working there is for sure the main reason for us to comeback there soon!!! We are very happy to know that you had an incredible time, and you enjoyed our la cartes, the food and beverage, the service and the excellent atmosphere we have created for our guests. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement. It has become one of the places we visit at least every other year. Please note all payments at the property must be made in USD. The buffet restaurant had a routine of taking temperatures of guests on entry at certain times of the day, with signs to use hand sanitizer plus gloves before entry to the buffet. S'ian Khan has a lot of rooms with jacuzzis - these are amazing! Nearby attractions include Akumal Beach (2.4 miles), Akumal Natura Rescue (3.5 miles), and Mayamar (2.5 miles). The lobby is a walk from our suite but my pounding headache couldnt escape their blaring music at night. Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this. Lots of heavy smoking all over so cant breathe fresh air without inhaling cigarette smoke. In the lobby, when we were leaving, our three amigos performed and sang the classic Bahia performance as a farewell gesture. Take into account that its further away from the beach. The performance was agonizingly the same. if you require assistance, please contact us at: Recently returned from 2 weeks in a little slice of heaven called Bahia Principe Sian Ka'an. Yes, free parking is available to guests. Sone if the flavored alcohol drinks tasted of artifical sweetener which I did not like. When passing by the geriatric section of the SK pool they would stop to chat, with no pressure to participate in activities. We observed the water in the pool being tested. He will treat you as royal guests!

All rights reserved. All of the team at front of house were excellent. for a good 25-30 min before we decided lets just leave and pay for food on the way. Carretera Chetumal Km.

Taxes and fees that are shown are estimates only. S'ian Khan has a lot of rooms with jacuzzis - these are amazing! There is a good variety of spirits but make sure you ask for a specific brand otherwise you will be given out of the well. Our Best regards, Tania Velzquez Bahia Principe Luxury Sian Kaan. Staff was very friendly and helpful, restaurant and buffet food was delicious, shuttle service to each resort was very convenient, Amazing food, a'la carte restaurants, drinks and Service. Free Private Parking Available On Site, Select dates to see this property's availability and prices. Booked through their website on promise of early checking, pick my room, meals, transfer and excursions 5 days in advance. 1st time reservation wasn't showing on website. All in all, the best holiday we have had and we will definitely be returning! If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Your current currency is Polish Zloty, Choose your language. Tania Velzquez Bahia Principe Luxury Sian Kaan, This is our 4th time visiting this resort. You can only leave a review within 28 days after check-out. Thank you for letting us know your perception, we hope to welcome you back to provide you a better experience. All your observations are well received and we will do our best to reinforce the areas mentioned. Yes, in a heart beat. The Adults-Only aspect was useful as well. ENTERTAINMENT TEAM - FANTASTIC!! They make sure you have all you need all the time. The staff were greatthe spa was wonderful., facilities, amenities, location, but most of all the staff., nice location. Bad singing and harmonizing. Alux restaurant was fantastic. Please enter a valid email address. Offering an outdoor pool and a restaurant, Bahia Principe Luxury Sian Kaan - Adults Only - All Inclusive is located in the Riviera Maya town of Akumal. In other hand we are thrilled to read you love the personal attention of our staff. Get instant confirmation with FREE cancellation on most rooms! The staff in restaurants, bars and around the resort could not do enough for you, and were extremely attentive. Our best regards! The room was very spacious and the facilities were well preserved and great for relaxation. Website would only allow me to check in. When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more. All content should be genuine and unique to the guest. Featuring a shower, private bathroom also comes with a bath and a hairdryer. Charge will be processed from Palma de Mallorca, Spain. The room was very spacious and the facilities were well preserved and great for relaxation. As return guests we knew the high standards of the SK in years past, and were not expecting it to be the same due to C19 on this visit. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted. No soliciting with extra offers which we appreciated so much. Dear guest, Receive our warmest regards from your house at the Mexican Caribbean. Early in the morning we would see a worker spraying all of the sunbeds around the pools. Super mis expectativas, The hotel was really nice. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. There are books and towels at the activity pool. Rooms 420 rooms including 4 types: Junior Suite, Deluxe Junior Suite, Deluxe Garden Junior Suite, Deluxe Penthouse Junior Suite.