As for the ANC, I am really super satisfied. If you take off the headset, or move the microphone boom into the up position, those sensors are how the headset knows to mute the audio channel. Again, check the firmware and make sure it is the latest version. Insert the high-fidelity Bluetooth USB adapter into your laptop or computer and wait for your computer to recognize it. If you choose to not answer the second call, it will go to voicemail.MuteMute your headset on an active call: Launch Microsoft Teams (Teams model only) Tap your headset Teams button to quickly open and use the Microsoft Teams desktop app. When not on a call, tap your Teams button to view Microsoft Teams app on your computer. When your connected USB adapter LED pulses purple, tap your Teams button to view Teams notifications.NOTE Teams model and Teams desktop application required. When not on a call the LED is solid. If required to enable headset control (answer/end and mute) functionality, ensure you have Poly Lens Desktop. being careful to not touch the earcup padding or allow it to come in contact with surfaces. Would you also like to have your equipment tested by means of a review (blog), please contact me. Sometimes you want more control over how and where to equip the room. High-quality hi-fi stereo sound provides an immersive experience. 2022 If you try to talk while your mic is muted, the Dynamic Mute Alert will give you an audible reminder. 12123 Emmet StreetOmaha, NE 68164Telephone: 402-572-0350Toll Free: 800-793-1213Fax: 402-572-0249sales@headsetters.com, 12123 Emmet Street | Omaha, NE 68164Telephone: 402-572-0350Toll Free: 800-793-1213Fax: 402-572-0249sales@headsetters.com, 2022. With your headset powered on, charge your headset on the charge stand for 10 seconds, Power on your headset while pressing the Mute, Disconnect your Bluetooth USB adapter from your computer, Connect your headset directly to your computer with the provided 1.5 m USB cable, Power off your headset to use density-friendly corded mode, When I play music and a call comes in, the music is too loud or doesnt pause, To configure the headset sound on your computer, see.

Poly is experiencing a part shortage that is causing 6-8 weeks of lead time for some headset models. All other trademarks are the property of their respective owners. But it doesnt have to look or sound that way. 2-year replacement warranty against manufacturing defects. You can purchase this product but it's out of stock, Unified Communication Wireless Bluetooth Headsets, Poly EagleEye IV USB Camera 12x Zoom (MPTZ-B), Poly EagleEye IV HDCI PTZ Camera (12x & 4x), Poly G7500 4K Codec & Wireless Presentation System (P011), Poly Sync 20 Bluetooth & Corded USB Speakerphone for PC & Mobile, Poly Sync 40 Bluetooth & Corded USB Speakerphone for PC & Mobile, B825 with stand for all UC except Microsoft. If you now buy a new laptop you have mainly USB-C ports, so you are forced to buy a new dongle. Improve audio performance by using density-friendly corded mode. Ok so I bought the voyager focus 2 and got them yesterday and when i pair them with my work or gaming computer the mute button or rather the swivel keeps saying mute on, mute off, mute on. FIND THE SWEET SPOT BETWEEEN QUALITY & AFFORDABILITY The call center is your front line of customer support. You may be experiencing Bluetooth density issues. And when you need to pay attention to what's going on around you, just press the OpenMic button to focus on your surroundings. No extreme pressure on my ears during prolonged use (4 hours of meetings). When making calls the ANC switch can be set to 1 (Mid) for general office use or 2 (High) for noisy /loud environments to reduce the background noise. https://www.officedepot.com/images/us/od/, 20% off your qualifying reg. Sometimes there are PC settings that keep your microphone muted without input from the headset itself. If your audio is cutting out during softphone calls, you may be experiencing Bluetooth density problems. Repeat to reactivate; the LED flashes purple then blue. A crying baby has no one heard in the meeting ;-). Take off your headset (requires active smart sensors). And keep the power button pressed upwards. Poly, the propeller design, and the Poly logo are trademarks of Plantronics, Inc. Bluetooth is a registered trademark of Bluetooth SIG, Inc. and any use by Plantronics, Inc. is under license. In the event that your adapter is disconnected or bought separately, you will need to pair the adapter to your headset. When you also want to pair the headset with your cell phone, for example, turn the headset on. The headset I received from Poly, the Voyager Focus 2 UC, is an on-ear headset. Some softphones require the installation of Poly software to enable device call control (answer/end and mute) functionality. COMFORT HEADBAND: designed to fit your head perfectly to provide all day comfort. The sensors react to this and the mute function kicks in immediately or people hear me less well in the meeting. NOTE **Functionality varies by application. Listen time of up to 24 hours and a 3.5 mm audio cable facilitates in- flight use. Plantronics Voyager 8200 UC premium Bluetooth noise-canceling headset with boomless dual-paired microphone design. Headsetters, LLC, Ear Cushions/Voice Tubes Poly-Plantronics, Precision tuned triple-mic with enhanced DSP for superior noise cancellation, Wideband-ready for high quality PC telephony and HD Voice with compatible devices, SoundGuard technology provides protection against audio spikes, Dynamic mute alert senses and alerts you when you begin to speak while muted, Dedicated mute button for quick mute access, Timed voice alerts announce mute status (enabled using Plantronics Hub), Work seamlessly across smartphones, laptops, and tablets, Smart sensors answer calls by simply putting on the headset, Automatically transfer calls between mobile phone and headset based on wearing state (enabled using Plantronics Hub), Simply say answer or ignore to manage incoming calls, Up to 98 feet/30 meters of wireless range from supported Class 1 Bluetooth devices, Activate Siri, Google Now, or Cortana with the simple touch of a button, Enhanced voice alerts announce caller ID, mute, connection status, and talk time level, Portable charging case provides up to 10 hours of additional talk time. The headset LEDs flash when charging. Precision tuned triple-mic with enhanced digital signal processing (DSP) for superior background noise cancelling. Activate Bluetooth on your phone and set it to search for new devices. Comment * document.getElementById("comment").setAttribute( "id", "ad385fd8695e4ad20c158e69a83d3fc6" );document.getElementById("f2b288b413").setAttribute( "id", "comment" ); As per our reseller agreement with the manufacturers, we are not allowed to show price below MAP (Minimum Advertised Price) to the general public. Your adapter flashes red and blue. To position, the microphone on the right or left side, rotate the microphone boom up and over. Load Poly Lens Desktop App by visiting poly.com/lens. These same sensors auto-mute the microphone when you take the headset off, as well as when the microphone boom is placed in the upward position. NOTE Functionality varies by application. This can be verified by going to Control Panel > Hardware and Sound > Sound > the Recording tab > right click on the device and select Properties > under the Levels tab, youre checking to make sure that the speaker icon doesnt have a red X through it. After turning on the headset, it will also appear in the Poly Lens App. This means that the headset is in pairing mode. Required fields are marked *. Siri, Google Assistant, Cortana Press and hold the Call button for 2 seconds to activate your phones default voice assistant. ON-DEMAND ACTIVE NOISE CANCELATION:Shut the sound around you with on-demand active noise canceling to reduce distracting background sound in noisy environments so you can focus on your call or work. Wait for the phone prompt to activate voice dialing, search, and other smartphone voice controls. The choice of a headset is very personal. Your email address will not be published. Comment document.getElementById("comment").setAttribute("id","ac8437fe5028e5d280db844f261506da");document.getElementById("afe6277d1c").setAttribute("id","comment"); Save my name, email, and website in this browser for the next time I comment. It takes approximately 2 hours to fully charge your headset. The USB adapter LED ashes and then turns solid to indicate the headset is connected to the USB adapter. And work goes easier with vibrant audio that immerses you in your music to keep your day humming along. These features can be a great help, and also a huge headache if the wearing sensors arent functioning properly. The same applies to the microphone boom not being at the correct position, or not sensing where its positioned. ANC has 3 options, 0 (Off), which i would be recommending for only when listening to music, podcast or something similar. Roam freely, with a range of up to 30 m/98 ft from a Class 1 Bluetooth device. May not function with web-based apps.Fast forward/rewindDouble-tap and hold the Call button to rewind. Music pauses automatically when a call comes in. With your headset powered on, charge your headset on the charge stand for 10 seconds. NOTE Your headset battery charges while in corded mode. The headset can handle 2 simultaneous sessions. Offering seamless connectivity to your PC or smartphone, and integration with leading UC applications, the Voyager Focus UC is ready to work how you do. Optimized for Microsoft Skype for Business, Microsoft Office Communicator 2007 & Microsoft Lync 2010 supporting one-touch call control. See Corded mode (audio over USB). When on a call, the LED on the USB adapter flashes blue. May not function with web-based apps.Be safePlease read the safety guide for important safety, charging, battery and regulatory information before using your new headset. Gently flex the headband wider if the fit is uncomfortable on your ears. All rights reserved. Plus, it can tell which way you're wearing it - thanks to the smart mic boom, the stereo, volume and track controls adjust automatically.

Set your target phone by going to Poly Lens Desktop App. Make sure this is up to date. Keep the focus on your conversation, not background noise, with the sophisticated noise cancelling and immersive stereo sound of the Plantronics Voyager Focus UC Stereo Bluetooth headset. NOW TOGETHER ASVoyager Focus 2 UC SeriesBluetooth HeadsetUser Guide. (47), Skype for business online Working from home has increased our calls and meetings significantly. Put on your headset to unmute. You're not just on the call - you're in it. Getting it done when theres so much going on around you isnt always easy, but this headset is here to help. Smart sensors answer calls by simply putting on the headset, mute by taking the headset off and pause music for incoming calls. Do not use your Poly device until the update is complete. Control your conversations with intuitive mute capabilities and built-in smart sensors. Home Poly poly Voyager Focus 2 UC Series Bluetooth Headset User Guide, PLANTRONICS + POLYCOM. The controls for pause/play, track forward/back, and volume adjust to how the headset is oriented. All you hear is your call with three levels of hybrid active noise canceling (ANC). (81), Skype for business Hassle-free with 25 Mohi Eldin Abu Elezz Street, Dokki, 12311, Giza, Egypt, Global Communication 2019. Press the Call button to resume a held call.Switch between calls (flash)To switch between calls, press the headset Call button for 2 seconds.NOTE Available for softphone calls only. The world is your office. Cushioned metal headband provides durability while maintaining a comfortable, secure fit. By default, headset from Poly is already linked to the dongle. (Teams model only) Does my Microsoft Teams-enabled headset work with other softphones? Disconnect your Poly device from paired devices such as phones, tablets and computers. Yes, while your headset is optimized for Microsoft Teams, it can be configured to use with other supported softphones. Active Noise Canceling (ANC) reduces external noise and enhances your music and sound quality.Slide the ANC switch to choose: Smart sensors respond when you put on or take off your headset. Why whistle while you work when you can rock. The LEDs turn off once charging is complete.NOTE The micro USB cable and charge stand (sold separately) plug into a computer or wall chargers USB port. THE BEST CALL FOR THE CALL CENTER Your customer service agents are the eyes and ears (or rather, the ears and voice) of your company. NOW TOGETHER AS Voyager Focus UC User Guide Overview Headset Volume up/down Track backward* Play/pause, Motorola HK250 Bluetooth Headset User Manual - Download [optimized]Motorola HK250 Bluetooth Headset User Manual - Download. (16), Personally, I like to use in-ear during sports. After large Windows updates, there are often issues with the microphone in Poly headsets not being recognized by the Windows system. PREMIUM IN ALL THE RIGHT PLACES This is where your brand meets your customer. Charge your headset using the micro USB cable or the charging stand (sold separately). priced purchase, 30% Back in Bonus Rewards on All Ink & Toner, Free next-business-day shipping on qualifying $45 order, Advanced Audio Distribution Profile (A2DP). Soft leatherette cushions provide all-day comfort. The use of a good headset ensures that you are comfortable during meetings, that you can be well understood by your colleagues and customers (without any noise) but also that you can hear what is said by others and you are not disturbed by environmental sounds. Create a focus zone all around you with the Voyager Focus 2 Series. This can be a useful feature if youre in a busy environment, and need the ability to switch between on-ear and off-ear communication. The auto-mute could toggle on and off, often without user interference. May not function with web-based apps.Reset sensorsYou may need to reset the sensors if they are not working as expected.There are two ways to reset the headset sensors. Wearing sensors in the headset are triggered by pressure to the ear cups, and proximity to the microphones in the boom. When pressure is applied, the headset senses it, and either mutes or pauses streaming audio from the PC, phone, or mobile device. The sound quality (HiFi) is perfect, the low tones are not too pronounced which makes it pleasant to listen to others. Previous: Worlds most secure headset is here. Easily mute / unmute with the touch of a button, or simply by taking the headset off and putting it back on. Your high-fidelity Bluetooth USB adapter comes pre-paired to your Poly device. Hold both the Mute and Call Answer buttons for more than 4 seconds until the LED flashes purple, then red. It is all the Poly next-level engineering you expect with the wear-it-all-day comfort you need. We appreciate your patience. Please email info@btpi.com to get a discounted quote. Compared to the first Voyager Focus, the headset has gone through a nice transformation and is really an ideal headset for everyday use. The Voyager 5200 Office and UC headset moves with you. Because these sensors work by pressure, if the headset isnt worn in just the right way, it can result in contact issues. Also, the use of the smart sensors is ideal within Microsoft Teams meetings. Poly Sync 40 USB/ Bluetooth smart speakerphone lets users get straight to work. by Erwin Bierens, Headset Voyager Focus 2 UC (with Teams logo on the side), Voyager Office base with USB-A Connection, Talk time: Up to 25 hours (with ANC off), Up to 20 hours (with ANC On), Listening time: Up to 40 hours (with ANC Off), Up to 24 hours (with ANC On). Select your softphone application in Poly Lens Desktop App. Does not work with mobile calls.Call back last call (smartphone)To dial the last number you dialed, double-tap the Call button.Answer calls from a second deviceIts easy to answer calls from two devices (including a softphone).When on a call, you hear a ringtone notification of the incoming call from the second paired device.To answer a second call from the other device, first tap the Call button to end the current call and tap the Call button again to answer the new call. CONNECTIVITY OPTIONS: Move fluidly between your PC and smartphone and between work and entertainment with rich, immersive hi-fi stereo. If I want to watch a movie on the couch or in bed at night, my preference would go to an over-the-ear headset for full focus. Plug it into your computer to connect to computer audio.NOTE Adapter design may vary. Make/Take/End CallsAnswer or end a callTap the Call button.Answer a second callFirst, tap the Call button to end the current call, then tap the Call button again to answer the new call.Hold a callTo hold an active call, press the headset Call button for 2 seconds. Download at poly.com/lens.While updating firmware: Tap the Volume up (+) or down () button.Adjust headset microphone volume (softphone)Place a test softphone call and adjust softphone volume and PC sound volume accordingly. Do not start a second update from a second device. Nowadays USB-C is the standard, even for the dongle it would be ideal to standard as USB-C to deliver including a converter to USB-A. Keep the focus on your conversation, not background noise, with the sophisticated noise canceling and immersive stereo sound of the Plantronics Voyager Focus UC stereo Bluetooth headset. Customize your device behavior through advanced settings and options with Poly Lens App. Voyager Focus 2 Office Series: Connects to your desk phone (via telephone interface cable), computer (via USB-A cable) and mobile (via Bluetooth v5.1) with the office base that also keeps the headset charged. Within this menu, you can change any wearing sensor settings, including turning the Wearing Sensor (Master) to OFF. Microsoft Teams - PowerShell Module 4.5.0, Microsoft Teams - Assign Direct Routing phone number in TAC, Microsoft teams I would change one thing hardware-wise and that is the micro USB connection, I find that no longer of this time. NOTE *Functionality varies by application. As with any sensors, they need occasional calibration for optimal use. Rotate your microphone boom and click it into the up position. In the Settings tab of Plantronics Hub, go to Sensors and Presence. If it does, click on the red X to enable the microphone input, and then click OK. Lets talk about what you can do in the event that your auto-mute goes rogue! This should resolve the sync issue with the microphone. When it's time to crank up your music, the Voyager UC delivers rich bass, crisp highs, and natural midtones in superior stereo. 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Your email address will not be published. Worry-free mute - a headset that can take a hint. Listen to the voice alert or observe the headset LEDs. HEARING PROTECTION: SoundGuard DIGITAL: protects against sound levels above 118dBA; Anti-startle (during calls) detects and eliminates any large sudden increase in signal level; Time-Weighted Average prevents average daily noise exposure from exceeding 85dBA. Calls are better with conversation-focused sound that leaves the background noise out while projecting your voice clearly and confidently. Dont forget to click APPLY to keep that setting. The built-in sensor presence pauses streaming media when you remove the headset, making sure you dont miss any content. For best performance, ensure your headset firmware is up-to-date. I must honestly admit that it worked out very well for me. With long wireless range, enjoy mobility while calls and music stay crystal clear, whether you're at your desk, in the conference room, or in the kitchen. The groundbreaking active and passive noise canceling and immersive stereo of the Voyager Focus UC headset enable you to concentrate on your calls or your music without distractions. Ensure that only one softphone application is opened at a time. If you need more just plug it in and use as a corded headset. All they hear is you with our pro-grade microphones using Poly Acoustic Fence technology. I think there could be some improvement here. This allows you to customize your headset. Move fluidly between PC and smartphone and between work and entertainment with rich, immersive stereo and active noise canceling designed to keep your focus on work, not on the chaos around you. Voyager 3200 Series connects to life on the go without compromising performance. Dynamic mute alert sensors notify you when you talk while on mute. FLEXIBLE WORKSPACES MEET PREMIUM SOUND Business moves fast. System: Poly Voyager Focus2 UC has a VFOCUS2/VFOCUS2-M headset and a BT700/BT700C adapter.219230-06 04.21, poly VOYAGER 4300 UC Bluetooth Office Headsets BLUETOOTH OFFICE HEADSETS BENEFITS Walk-and-talk with ease with up to 50, Voyager 4300 UC Series Bluetooth headset Voyager 4300 UC Series Bluetooth headset User guide Headset overview LEDs/Online indicator, PLANTRONICS + POLYCOM. Multi-point Voyager 8200 UC allows you to pair up to eight devices and stay connected to two simultaneously. I have chosen the Poly Lens desktop app here. Leatherette ear cushions wrapped around pillow-soft memory foam. On-demand active noise canceling (ANC) so you can focus on your call or work. I normally use an audio puck when I work from home, but to properly test this headset, I conducted all meetings all week with this headset. Weve got you covered. All Rights Reserved. Turn on your headset and insert the Bluetooth USB adapter into your laptop or PC. NOTE Your headset can pair with up to 8 devices but only maintain 2 connections simultaneously; this includes the Bluetooth USB adapter. This will disable all wearing sensors. Manufactured by Plantronics, Inc.Model ID: Headset VFOCUS2/VFOCUS2-M, Adapter BT700/BT700C. Dual-mode active noise canceling (ANC) lets you choose your preferred noise-reduction level. Both existing and new customers get business discounted pricing. May not function with web-based apps. Manage settings in Poly Lens App. Deplete your headset battery and then fully charge to reset the accuracy of the talk time prompts. CHOICE OF DESKTOP CHARGING STAND: Minimize clutter on your desk and keep your headset charged with the included magnetic charging stand.. SUPERIOR NOISE CANCELING: Our precision tuned triple-mic with enhanced DSP provides excellent noise cancellation while ensuring your voice sounds natural. Make it your business to hear and be heard with the Plantronics Voyager Focus UC stereo Bluetooth headset. Enhanced voice alerts announce caller ID, mute and connection status and talk-time level. STANDARD OR MICROSOFT SKYPE FOR BUSINESS-CERTIFIED VERSIONS: Microsoft version. So it is possible to use both your laptop and your mobile phone. SMART SENSOR TECHNOLOGY: Our smart sensor technology uses contextual intelligence to keep up with you. 2021 Plantronics, Inc. All rights reserved. They deserve the bestand this EVERY DETAIL MATTERS Polycom EagleEye IV USB camera produces incredible details and natural colors in full 1080pHD, reducing strains of video meetings for all meeting participants. Press and hold both the Mute and Play/pause buttons for more than 4 seconds until the LEDs flash purple twice, being careful to not touch the earcup padding or allow it to come in contact with surfaces. Your email address will not be published. After plugging in the USB dongle, a message appears in the Poly Lens app that newer firmware is available. CLASS 1 BLUETOOTH WITH ADAPTIVE POWER:Roam up to 98 feet/ 30 m, the headset will switch between class 1 and class 2 Bluetooth based on proximity to Bluetooth mini USB adapter in order to preserve battery life for up to 15 hours of listening time, 12 hours of talk time. It senses when the headset is on or off to easily answer calls, play/pause music and unmute/mute the mic. But on-ear will be my choice during work, and then mainly talking about meetings. Works seamlessly across PC, mobile phones, tablets, Bluetooth-enabled desk phones and smart watches. So everyone in the meeting CONFIGURE THE BEST VIDEO CONFERENCING SYSTEM Sometimes rooms present unique challenges. DYNAMIC MUTE ALERT:senses and alerts you when you talk when muted. With three precision-tuned mics and sophisticated muting possibilities, your callers can concentrate on you too. Put your Bluetooth USB adapter into pair mode by selecting Pair in Poly Lens App.

Please login and you will add product to your wishlist. Only use option 2 when needed, it will drain the battery a bit faster. Dual-paired omni-directional microphones with enhanced digital signal processing (DSP) optimize your voice while minimizing background noise. Online indicatorYour headset LED illuminates red to inform others that you are on a call. Download Plantronics Hub from Downloads & Apps | Poly. Download: poly.com/lens. The smart sensors built are pretty easy to use, answer calls by simply putting on the headset, mute by taking the headset off and pause/resume music. With up to 19 hours of talk time it lasts all day. You can wirelessly charge your headset language using Poly Lens App. Pair mode Slide and hold the headset Power switch away from the off position until the LEDs flash red and blue.